Lady Linda Casino - Player’s struggling to deposit funds.

I deposited around £400-£500 using my visa card without any problems then managed to win over 2.4k......yay! Went to withdraw but was instructed to provide all identification. Since this I've attempted to deposit using my visa card yet this option has now been removed? Why was it OK to deposit before but now

Dear Luke,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand completely what the issue is. Could you please advise if the account verification has been successfully completed already? Are there any other payment methods available, that you would consider acceptable in the future?

Looking forward to hearing from you. I hope we will be able to help you to resolve this unpleasant situation as soon as possible.

Best regards,

Petronela

Dear Luke,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.