HomeComplaintsJohnny Kash Casino - Player's site is not loading properly.

Johnny Kash Casino - Player's site is not loading properly.

Amount: A$200

Johnny Kash Casino
Safety Index:Very low
Submitted: 27 Aug 2020 | Case closed : 14 Sep 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Australia is complaining about the website accessibility. The complaint was rejected because the player did not respond to us.

Public
Public
4 years ago

I deposited and then the site wouldnt load so I left it for 24hours but now it seems the site has been taken down?

Public
Public
4 years ago

Dear Torey,

Thank you for submitting a complaint to us. I'm sorry to hear about your issue. Please note, that we are currently experiencing more complaints with the same issue. Players from Australia are struggling to access the casino site. The casino claims that they are monitoring the issue. In most cases the players are able to login after a while. Could you please let us know if there will be any change? If your problem would still persist let us know.

Best regards,

Nick

Public
Public
4 years ago

Dear Torey,

We haven't receive any answer from you. Please note, if you will fail to repsonse within 7 days, your complaint will be rejected.

Best regards,

Nick

Public
Public
4 years ago

We are now rejecting the complaint as the player was non-responsive.

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