HomeComplaintsIceCasino - The player's dissatisfied with the withdrawal.

IceCasino - The player's dissatisfied with the withdrawal.

Amount: €6,260

IceCasino
Safety Index:Very high
Submitted: 30 May 2022 | Case closed : 16 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's dissatisfied with the withdrawal for an unknown reason. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago
Translation

Withdrawal never works

Automatic translation:
Public
Public
2 years ago

Dear Jose,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?


I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Nick

Edited by a Casino Guru admin
Public
Public
2 years ago

Dear Jose,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

Public
Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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