The player from Sweden is dissatisfied with the casino’s RTP (Return to Player). The player did not provide strong enough evidence, therefore we were forced to close this complaint.
iBet.com Casino - Player complains that he didn’t win anything.
Amount: ??
iBet.com Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Insufficient evidence from player
REJECTED
Case summary
1 year ago
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2 years ago
Translation
Since November 2021 have been playing on ibet daily with 5 to 6 deposits every day. Haven't managed to win a shit. Won November 2021 on ibet a perfectly fine win. After that, the casino is completely dead for me to even have a chance to win anything. It is so clear that the casino itself has blocked me from winning or even having a chance to succeed in getting a good win
With a total of 1500 deposits since November 2021, I have not managed to win once anything good! Really sick of how they say nothing is rigged, but how the hell do you manage to not win a single good thing out of 1500 deposits? When all you see are streamers winning magical sums daily. Sitting around 4 to 7 hours every day playing slots but not winning anything. Ibet should seriously be blacklisted as a casino. Like eg have played all the reactoonz games daily and never won more than 50x. Need serious help as I know they have banned me from having the opportunity to win anything. So tired of this fucking shit
Automatic translation:
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2 years ago
Dear tobbeslimy,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing or your assumptions. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.
If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.
Lastly, I would like to ask you please, to watch your language. I fully understand your frustration and disappointment, but you need to restrain from using abusive language.
Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Kristina
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2 years ago
this is what over 1000 deposits since november 2021 looks like playing with 4 to 5 deposits each day.
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2 years ago
Thank you for your reply, tobbeslimy. I am sorry, but this doesn't prove that the casino has rigged games. Please understand, that it is very difficult for us to proceed with this case without strong supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.
