The player from Poland had reported that the casino had vanished from its original site along with her deposits and had not informed the players about the change. Despite our efforts to gather more information from the player to investigate the issue, we did not receive any response. Therefore, we could not proceed with the investigation and had to reject the complaint due to lack of information.
HotSlots Casino - Player's casino account has disappeared with funds.
Amount: 7,000 zł
HotSlots Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.0
HotSlots Casino has a Safety Index of 7, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
The casino suddenly disappeared along with my money, despite showing up on a new site without informing those interested
Automatic translation:
Public
Public
1 year ago
Dear olciaaa1990171,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with HotSlots Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be waiting for your reply patiently.
Best regards,
Veronika
