HomeComplaintsHigh Country Casino - The player's withdrawal is stuck.

High Country Casino - The player's withdrawal is stuck.

Amount: $800

High Country Casino
Safety Index:Below average
Submitted: 04 Oct 2022 | Resolved : 10 Oct 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player's withdrawal is stuck as the casino is non responsive. The complaint was resolved as the player received his money.

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1 year ago

high country owes me 800.00 i cant contact then and they dont cont contact me

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1 year ago

Hello darradke,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with High Country Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago

i won the money on 9/25 1000.0 on 09/28 they took 200.00 from the 1000.00 i called and talked to then they told me they had everything they needed and i would recieve my money but its still there

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1 year ago

i recieved the 800.00 from high country thank you for your help

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1 year ago

Thank you darradke for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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