The player's unable to withdraw his balance to his preferred payment method. The complaint was closed as the player stopped responding.
The casino does not transfer winnings to the credit card used to deposit.
Anything but fair and correct.
Hello agigregori,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Gunsbet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that if a method is available to deposit, it doesn't mean it is also available for withdrawal. You always have to chose a payout method which is offered by the casino in the withdrawal section.
Looking forward to your answer.
Regards,
Nick
Yes it is verified.....until there is something to complain about again. No no bonus used.
Still waiting to be paid.
Hello agigregori,
Can you please clarify since when is the payment pending?