The player's account got blocked for providing 3rd party documents during the verification. The complaint was rejected as the it was submitted by a friend of the player.
The player's account got blocked for providing 3rd party documents during the verification. The complaint was rejected as the it was submitted by a friend of the player.
The player's account got blocked for providing 3rd party documents during the verification. The complaint was rejected as the it was submitted by a friend of the player.
Hello damtrongthucthuc,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise who's document did you provide during the verification process? Did you register with your own personal details and did you use your own payment method to deposit into the casino?
Looking forward to your answer.
Regards,
Nick
Hello damtrongthucthuc,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise who's document did you provide during the verification process? Did you register with your own personal details and did you use your own payment method to deposit into the casino?
Looking forward to your answer.
Regards,
Nick
Hello. Nick.
My friend's account is locked June 12, 2022
tuthucg*****@gmail.com
I want justice
my friend uses his own payment method to deposit in the casino
Hello. Nick.
My friend's account is locked June 12, 2022
tuthucg*****@gmail.com
I want justice
my friend uses his own payment method to deposit in the casino
I hope the support team will reply me 1097 USD in my account. How to open an account and withdraw money. I don't know why I provide third party material???
I hope the support team will reply me 1097 USD in my account. How to open an account and withdraw money. I don't know why I provide third party material???
Hello damtrongthucthuc,
I do not fully get your issue. Why do you talk about your friend and then about your account? What's the connection?
Hello damtrongthucthuc,
I do not fully get your issue. Why do you talk about your friend and then about your account? What's the connection?
My friend's account is locked and I asked for your help to open an account for my friend
My friend's account is locked and I asked for your help to open an account for my friend
Hello damtrongthucthuc,
If your friend has an issue he/she has to submit the complaint. Dealing with 3rd parties only prolongs the complaint and information may be given incorrectly.
Please keep in mind that every complaint has to be submitted by the user having the issue and never by a 3rd party.
The complaint will be now rejected for the above explained reason.
Hello damtrongthucthuc,
If your friend has an issue he/she has to submit the complaint. Dealing with 3rd parties only prolongs the complaint and information may be given incorrectly.
Please keep in mind that every complaint has to be submitted by the user having the issue and never by a 3rd party.
The complaint will be now rejected for the above explained reason.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.