The player from Brazil placed a sports betting bet on a wrong game. Since the complaint was sports betting related, we were forced to reject this complaint.
GGBet Casino - Player experienced some technical issue.
Amount: 450 R$
GGBet Casino
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Case closed
Our verdict
Other
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I went to place a bet and after confirming. I noticed that the data for the game in question was wrong on the website in relation to the real game.
I was harmed because in addition to having made a pointless bet on a team that was losing without me knowing, I also lost the cashback time. 
This here 'is disloyal, and borders on fraud. I require at least my money to be returned to my account's Wallet.
Att,
Marlon S***
Edited by a Casino Guru admin
Automatic translation:
Public
Public
2 years ago
Dear MarllonSales,
After reading your complaint we’ve realized that this complaint is sports betting related, but please correct me if I am wrong. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.
Thank you very much for your understanding.
Best regards,
Kristina
Public
Public
2 years ago
Translation
The casino was showing a different result than a match result. Leading me to the mistake of making a pointless bet. I would just like to get my money back in the wallet as this is highly fraudulent
Automatic translation:
Public
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2 years ago
As I said before we don't have enough knowledge when it comes to sports betting, therefore we cannot judge such cases fairly and correctly. I am sorry, but we are not able to help further, even if we would like to.
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
