HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,310Opened852Not solved4,820Solved11,425Rejected22,213
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 23h 32m 36s

Disputed amount: €2,082

Spinsy Casino - Player’s withdrawal is delayed.

Spinsy Casino
Safety Index:High Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 26m 34s

Disputed amount: €172

Vegasino Casino - Player's withdrawal is delayed.

Vegasino Casino
Safety Index:High Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 38m 0s

Disputed amount: €4,350

Simple Casino - Player’s account has been closed for alleged misuse.

Simple Casino
Safety Index:Below average Submitted: 03 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 35m 53s

Disputed amount: €4,000

SlotMonster Casino - Player's account is closed and withdrawal is delayed.

SlotMonster Casino
Safety Index:Very low Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 16m 2s

Disputed amount: Mex$14,441

Amerio Casino - Player faces delayed withdrawal process.

Amerio Casino
Safety Index:Fresh casino Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 1m 12s

Disputed amount: €100

Lapalingo Casino DE - Player's withdrawal has been restricted.

Lapalingo Casino DE
Safety Index:Below average Submitted: 03 Jan 2025
Case opened Current status

Waiting for a delayed payment

6d 20h 13m 7s

Disputed amount: A$800

Trino Casino - Player’s winnings haven’t been received yet.

Trino Casino
Safety Index:Fresh casino Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 56m 40s

Disputed amount: 18,000 INR

Highroller Casino - Player's verification process is being delayed.

Highroller Casino
Safety Index:Very high Submitted: 03 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 25m 3s

Disputed amount: €2,471

Gamblezen Casino - Player's withdrawal is delayed due to KYC issues.

Gamblezen Casino
Safety Index:High Submitted: 03 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 59m 58s

Disputed amount: Mex$4,000

24Slots Casino - Player's withdrawals are delayed due to excessive documentation.

24Slots Casino
Safety Index:Very low Submitted: 03 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,310 complaints
1 2...3,931
Go to pageof 3,931 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news