Fun Casino - Player is dissatisfied with overall casino experience.

Amount: 300 kr

Fun Casino

Safety Index:High Submitted: 30 Apr 2020 | Case closed : 18 May 2020

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Sweden is highly dissatisfied with the overall casino experience. We rejected the complaint because the player didn't respond to our messages and questions.

Public

Bruno

Unregistered user

Sweden

Public

4 years ago

OriginalTranslation

Worst casino I ever played and I am a real gaming cod.

would not recommend at all

Automatic translation:

Public

Petronela

Head of Complaint Resolution Center

Public

4 years ago

Dear Bruno,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Public

Petronela

Head of Complaint Resolution Center

Public

4 years ago

Dear Bruno,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Petronela

Head of Complaint Resolution Center

Public

4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.