Casinia Casino - general discussion (page 12)

At least some good news then. Apparently the casino has such a payout period and of course, even though it's quite a long time from time to time, the players who play here will probably have to get used to it. It's not the first time, but if I was playing in a casino and the money came after 2 weeks, the most important thing for me would be that I got it.

Not everyone is like me so I understand that some people don't like it. So now we will wait together for the next half. 🙂

If it lasts more than two weeks I would file a complaint. Obviously, I would expect that somehow the money will come to you in this time, but at least you will be sure that if nothing happens, we will try to help you.🙂

Thanks jaro it's been 2 weeks already and the answers I get are always the same

I will wait today to see if something happens

If nothing happens for the day and you feel like you need help, just click on this link.

I really hope this will be resolved soon and when you have an update let me know. 

Good luck. ☘️

Hi Serguis, I have €1405 already in the process of withdrawal, €500 was requested on the 2nd, €500 on the 3rd and €405 on the 4th of this month. I am reading your complaint and I wanted you to tell me a little about your experience and how long it took to pay you for your first withdrawal, since I am new and I don't trust this site very much. Thanks, best regards.

Hello Jaro, good morning.

I think I'm going to have the same problem as these guys with 3 pending withdrawals that I have with Casinia. I have deposited money and I have not played with any bonus, I want to highlight that. The withdrawals are €500 on day 2, €500 on day 3 and €405 on day 4.

I know it's still early but when I talk to support they always tell me the same thing. That there is a lot of withdrawal volume and that they are delayed a bit. I think I'm going to need your help. If you want to know more information, I'm at your disposal. Regards.

Good morning, today I spoke again with the casino and they told me that there is a problem with the withdrawals and that they will be done by Monday. They also fixed this problem, I hope it's like this... We'll see you until Monday

Thanks Kostas, let's see how our cases progress next week. At the moment all my withdrawals are under review. Regards.

I requested 3 withdrawals of €500 each after winning €9,000 at Casinia on 11/24. It's now 12/6 and they still haven't deigned to accept those withdrawals. Their response day after day is the same. Thank you for your patience. The server has received an excess of withdrawals and there is a delay in the withdrawals... it happened to me a few months ago that it took about 15 days to deposit my money, but that in just accepting them they already exceeded 11 days seems ridiculous to me... What do I do about this? I need help, thank you in advance.

Well, it is really very early to get the help from our complaint team, as we give casinos 14 full days to proceed with the withdrawal.

But surely keep us updated, and hopefully it really is caused by the high amount of withdrawals.

We'll wait for new information from you here.

If you go through this thread, you will see that you are not alone in this.

I hope that these delays are really caused by the high volume of withdrawals and that any intervention of our complaint team won't be needed.

Please let us know whenever there is something new. Will you?

Hi Romi, I contacted them again today and as usual they told me that it is in the final verification process and that it will be resolved soon. If I don't hear from you by Monday I will contact you again. Thank you!!

So it is good that you have submitted your complaint, where our team will try to find out the reason for this delay and hopefully resolve the issue.

Is this your first withdrawal request, or have you had any before at this casino?

Good morning, I have already made several withdrawals with them a few months ago, they took 11/14 days to pay but they were quick to verify and accept the withdrawals. In this case, it has already taken 15 days to verify the 3 withdrawals of €500 that I have made so far and I still have €7,500 left to withdraw.

Casinia Casino creates a vibrant atmosphere, with the Majestic King slot game stealing the spotlight for its captivating themes and rewarding payouts. The game’s engaging features and steady wins make it an exciting choice for players seeking both adventure and great rewards.

Good morning,

I have made 3 withdrawals on this betting site for a total of €1035 (they don't allow me to withdraw them all at once), I requested them on December 6, 7 and 8 via bank transfer. Do you know how long it takes to authorize the payment??? I have been reading comments on this page and I am afraid of not receiving my money.

All the best.

Hey, I've moved your post under the casino you're writing about. Here you can read other gaming experiences. From what I know, it usually takes the casino about two weeks to pay out a player. Of course, this may not be the case in every case, but there are quite a few cases where such waiting times are marked by players. We also give casinos two weeks to pay out players and if that doesn't work, you can contact us and we will try to help you.

Anyway, was it necessary for you to get verified or something like that or not?

Since I registered I have tried to verify the account and it won't let me, the message it gives me is that my account does not require verification.

I have also contacted them to see why I could not verify the account and they told me that there are accounts that do not require verification.