Casinia Casino - general discussion (page 11)

I am very happy, my friend, but at the same time I am filled with frustration. I have been waiting for the first withdrawal for 2 months and nothing.

Well that's great, I wish it didn't take so long anyway but you never know. At least you know what you could prepare for if it was the same.

I'll be waiting for your next update, enjoy your wins.😊☘️

Okay I have tried to help you twice and this is the last time I will tell you where you can make a complaint and our team will try to assist you.

Please click on this link: https://casino.guru/complaints/all and describe everything that is going on. I hope you can handle it.

Well, for the moment I am still waiting for those withdrawals, if they are not processed in 14 days I will proceed with the complaint. The last time I made a withdrawal registered on the forum, they ended up paying me, although very, very late. For the moment, with these withdrawals I am having these problems again. I hope not to resort to the complaint and cross my fingers that everything goes well this time...

I also hope that you will not have to take this step, but we will see how it develops further. At least as I said, you have experience of how long it took the first time, so that's about it for now. 

Have you tried asking them what's behind the delay? Maybe it's normal for a casino to take the time to process and send the money if several players have the same experience.

Well, they answer me the same as always, that they have several delays due to the high demand they have. Last week they assured me that the withdrawals would arrive, but in the end it has been delayed. We will wait and see.

Good attitude, I think. So let's wait and see what happens next. If nothing changes, feel free to write and we'll see what we can do. 

Anyway, I hope it won't be necessary and you will get your money. 🙂

I proceeded to file a complaint, it's been 14 days of waiting now and in 1 month the same thing happened to me until they credited me the other withdrawals, I'm sorry but patience has a limit on the part of support, I only receive the same message, your request is in queue, be patient and I can't get to any port

Sure, I don't blame you, so fine. I hope the team will be able to help you and you will get your money as soon as possible. 

I'll keep my fingers crossed for you. 🤞

Thank you Jaro for your attention in this forum and for what you do for us, it is a pleasure to share this time with you 🤞🏻😁

You're welcome, but the most important thing will be to get it all sorted out and turn out well, then I'll have peace of mind. And you too, I believe. ☘️

So let's wait for positive news. 😉

I’m totally hooked on the Joker Cashpot game! The vibrant visuals and unique bonus rounds make it so much fun to play, and every spin feels like a new adventure with the potential for huge rewards.

Does it make any sense that you write under casino posts basically always about a game and nothing more? Maybe you could be a bit more specific about some things and answer me.🤔

Good morning, again there is a delay in the withdrawal from casinia. I have made a request since November 21st and still nothing

Hmm, I'm afraid that if every player has such a delay, it's possible that it will take a similar amount of time. Obviously you'll have to be patient again to withdraw the money, although I know it's frustrating. So far it doesn't look like anyone has written to say that they have received the money in any reasonable time. 

But if it takes more than 14 days, you have the option of filing a complaint with us. 

What do you say?🙂

I will wait 2 more days and then proceed with a complaint

So would I. But I hope you won't have to do it that way and the money will come by this time.👍

Today I received the first amount but this does not mean that they will close my case. I still have the withdrawal of 11/21 left. I have to put a lot of pressure on the casino to release it. It seems that they hold it until they can't hold it anymore or I don't understand why it takes so long. I'm telling you, Jaro, it's very strange. It's the second time I've waited so long in less than a month. Even so, at least half of it is already there.

Good morning friend and I have made a withdrawal request since November 21st and nothing has come in. I have 8000 to withdraw and I don't think I will get it

Good morning today is the 15th day without response I think I should make a report