Thank you very much, I really appreciate it. I will definitely do this right away and accept the support from betblocker.. is there any way to refund the lost money after requesting to block it several times? Kind regards
I'm so glad I could help you a bit. I imagine it must be a challenging situation, so if you struggle with anything around the tools or want to talk, I can follow you to the responsible section. Or you may find other people there. Don't worry.
When it comes to refunds, and here I'm going to repeat myself a bit, if the casino fails to respond to a self-exclusion request and also if the player stated the reason for the exclusion clearly naming the addiction or compulsion, I would expect a positive outcome. That's very general, though.
The complaint, on the other hand, will be focused on explaining even details.
The process usually needs some time, though, so there will be no rush. 🙂
My favorite slot just paid out huge! Never been this lucky.
I can’t decide between slot games or live games for better payouts. What’s been your experience with either?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
