HomeComplaintsDonbet Casino - Player from a restricted country was denied a refund.

Donbet Casino - Player from a restricted country was denied a refund.

Amount: €535

Donbet Casino
Safety Index:Fresh casino
Submitted: 22 Jun 2024 | Case closed : 20 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 months ago

A player from the Netherlands sought a refund because the casino had accepted registrations and deposits despite their country being restricted. Even though she provided accurate details linked to the Netherlands, the casino refused her refund request. We requested additional details and extended the timer by 7 days. Due to the player's lack of response, the complaint was rejected, and no further investigation or resolution was possible at that time.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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