HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,814Opened741Unresolved3,536Resolved7,176Rejected13,361
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

11d 22h 58m 41s

Disputed amount: €1,000

Need For Spin Casino - Player’s winnings haven’t been received yet.

Need For Spin Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for a delayed payment

2d 23h 1m 14s

Disputed amount: €4,000

Tournaverse Casino - Player’s winnings haven’t been received yet.

Tournaverse Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 56m 15s

Disputed amount: €30,000

Spinanga Casino - Player’s account has been closed due to fraud allegations.

Spinanga Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 54m 22s

Disputed amount: €850

ViperWin Casino - Player seeks refund after account closure request.

ViperWin Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 34m 30s

Disputed amount: €2,697

Slotuna Casino - Player's withdrawal is delayed.

Slotuna Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 29m 16s

Disputed amount: €1,500

Vegasino Casino - Player's account closure request is delayed.

Vegasino Casino
 Submitted: 25 Mar 2025
Opened Current status

Waiting for a delayed payment

6d 16h 36m 50s

Disputed amount: €1,300

Bet24 Casino - Withdrawal of player's winnings has been delayed.

Bet24 Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 31m 44s

Disputed amount: €540

AllySpin Casino - Player’s withdrawal is restricted and account support is unhelpful.

AllySpin Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for a delayed payment

1d 12h 10m 11s

Disputed amount: Can$2,250

Spinanga Casino - Player claims that payment has been delayed.

Spinanga Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for player to reply

6d 18h 53m 7s

Disputed amount: NZ$5,000

Christchurch Casino - Player's withdrawal is delayed.

Christchurch Casino
 Submitted: 24 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,814 complaints
1 2...2,482
Go to pageof 2,482 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news