HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36904Opened940Not solved4907Solved10258Rejected20799
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 116
Disputed amount: £380

Magic Win Casino - Player's withdrawal is delayed with poor customer support.

Magic Win Casino
Safety Index:Very low Submitted: 25 Sep 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 31951
Disputed amount: €30,000

Casino Purple - Player’s withdrawal request is not processed.

Casino Purple
Safety Index:Very low Submitted: 24 Sep 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 114
Disputed amount: $400,000 CLP

CBet Casino - Player's account unexpectedly blocked after winnings.

CBet Casino
Safety Index:Very low Submitted: 24 Sep 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: $90

Casino Royal Club - Player's withdrawal is delayed.

Casino Royal Club
Safety Index:Low Submitted: 24 Sep 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 216
Disputed amount: €589

Betfair Casino IT - Player's withdrawal request ignored.

Betfair Casino IT
Safety Index:Very high Submitted: 23 Sep 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: $5,060 ARS

CBet Casino - Player's rollover requirement for withdrawal increased.

CBet Casino
Safety Index:Very low Submitted: 23 Sep 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: ??

Casino Intense - Player struggles to lock his account.

Casino Intense
Safety Index:Very low Submitted: 22 Sep 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 636
Disputed amount: $3,809

AlohaShark Casino - Player's winnings have been confiscated.

AlohaShark Casino
Safety Index:Low Submitted: 22 Sep 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 424
Disputed amount: £1,738

Samiland Casino - Player's winnings disappeared with no communication.

Samiland Casino
Safety Index:Very low Submitted: 21 Sep 2023
Unresolved Our verdict

Delayed payment, status unknown

Black points: 426
Disputed amount: €4,000

Nordis Casino - Player faces unresponsive casino after submitting KYC documents.

Nordis Casino
Safety Index:Low Submitted: 21 Sep 2023
Show more complaints (+10)
Showing 961 - 970 of 4,907 complaints
1...96 97 98...491
Go to pageof 491 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news