HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,169Opened855Unresolved5,771Resolved13,716Rejected22,827
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Goldbet Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 20 Mar 2026
Black points: 40
Disputed amount: €30
Safety Index 4.1 Low
Our verdict Against fair gambling

Monro Casino - Player's account has been closed.

Unresolved Submitted: 20 Mar 2026
Black points: 5,059
Disputed amount: €4,366
Safety Index 7.1 Above average
Our verdict No reaction policy

Moana Casino - Player's withdrawal has been denied.

Unresolved Submitted: 20 Mar 2026
Black points: 251
Disputed amount: €1,200
Safety Index 2.1 Very low
Our verdict No reaction

Slottio Casino - Player's winnings were confiscated for playing the excluded games.

Unresolved Submitted: 19 Mar 2026
Black points: 375
Disputed amount: €1,552
Safety Index 1.7 Very low
Our verdict No reaction policy

Mania Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 19 Mar 2026
Black points: 216
Disputed amount: €970
Safety Index 3.2 Very low
Our verdict No reaction

Rollino Casino - Player’s account has been closed and funds confiscated.

Unresolved Submitted: 19 Mar 2026
Black points: 170
Disputed amount: €500
Safety Index 0.6 Very low
Our verdict No reaction policy

Super Spin Casino - Player's account was closed after complaints.

Unresolved Submitted: 19 Mar 2026
Black points: 357
Disputed amount: €1,980
Safety Index 2.5 Very low
Our verdict No reaction policy

TenoBet Casino - Player claims that payment has been delayed.

Unresolved Submitted: 19 Mar 2026
Black points: 318
Disputed amount: €1,700
Safety Index 4.1 Low
Our verdict No reaction policy

LegionBet Casino - Player's account remains open despite closure request.

Unresolved Submitted: 19 Mar 2026
Black points: 40
Disputed amount: ??
Safety Index 2.4 Very low
Our verdict No reaction policy

Golden Genie Casino - Player's £1500 withdrawal is delayed.

Unresolved Submitted: 18 Mar 2026
Black points: 323
Disputed amount: £1,501
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 951 - 960 of 5,771 complaints
1...95 96 97...578
Go to pageof 578 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.