Super Spin Casino - Player’s withdrawal has been delayed.

I have been awaiting 3 withdrawals of £1,500 since 3rd March. It took 4 weeks to obtain withdrawals of £4,000 even though casino withdrawal limit in their terms and conditions is £4,000 a week, £1,500 a day, £12,000 a month.

Since 3rd March I am being completely ignored by the casino support team - daily emails completely aired. Live Chat assured me daily it would be resolved but are now blocking me as well.

From other online reviews Super Spins are clearly deliberately withholding withdrawals. This very much appears to be a scam and will be forced to appoint a lawyer if this is not resolved asap.

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Dear Lottie48,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Do I understand correctly that you have made successful withdrawals from your account previously?
• Can you confirm that your KYC verification was completed?
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina