HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,250Opened1,008Unresolved4,893Resolved12,007Rejected20,342
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

BetdaVirada Casino - Player’s withdrawal request has been delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 43
Disputed amount: 600 R$
Safety Index:Very low
Our verdict No reaction

Sunplay Casino - Player's withdrawals have been delayed.

Unresolved Submitted: 31 May 2024
Black points: 154
Disputed amount: $500
Safety Index:Below average
Our verdict No reaction policy

Snai Casino - Player’s account issue unresolved by casino.

Unresolved Submitted: 30 May 2024
Black points: 38
Disputed amount: €453
Safety Index:Above average
Our verdict Failed self-exclusion

Dachbet Casino - Player’s account closure request has been ignored.

Unresolved Submitted: 30 May 2024
Black points: 2,502
Disputed amount: €4,600
Safety Index:Very low
Our verdict No reaction policy

Richy Casino - Player is not able to access his account.

Unresolved Submitted: 29 May 2024
Black points: 1,325
Disputed amount: $156,000,000 COP
Safety Index:Very low
Our verdict No reaction policy

32Red Casino UK - Player's winnings are threatened by casino's claim of an overpayment.

Unresolved Submitted: 29 May 2024
Black points: 44
Disputed amount: £182
Safety Index:Very high
Our verdict No reaction policy

BetOriginal Casino - Player’s account is closed and funds are confiscated over alleged bonus abuse.

Unresolved Submitted: 29 May 2024
Black points: 140
Disputed amount: £2,500
Safety Index:Low
Our verdict No reaction

Casinado Casino - Player's winnings are delayed.

Unresolved Submitted: 29 May 2024
Black points: 100
Disputed amount: €49
Safety Index:Above average
Our verdict No reaction

Cirusbet Casino - Player's account verification delayed and non-responsive support.

Unresolved Submitted: 29 May 2024
Black points: 100
Disputed amount: €60
Safety Index:Below average
Our verdict No reaction policy

Doctor Spins Casino - Player can't access winnings due to account closure.

Unresolved Submitted: 28 May 2024
Black points: 156
Disputed amount: €650
Safety Index:Very low
Show more complaints (+10)
Showing 2,231 - 2,240 of 4,893 complaints
1...223 224 225...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.