OverviewBonusesUser reviews35Safety Index explainedDiscussion131Payment methods18
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
When reviewing and assessing Mr Sloty Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Mr Sloty Casino has a Very low Safety Index of 1.3, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our Mr Sloty Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Mr Sloty Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Mr Sloty Casino, we have looked closely into the Terms and Conditions of Mr Sloty Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Mr Sloty Casino a medium-sized online casino. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Mr Sloty Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Mr Sloty Casino has scored a Safety Index of 1.3, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Mr Sloty Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Mr Sloty Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Mr Sloty Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 222 complaints about this casino in our database. Because of these complaints, we've given this casino 49,088 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Mr Sloty Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 35 user reviews given to Mr Sloty Casino, it has a Terrible User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Mr Sloty Casino company information and licenses
Mr Sloty Casino belongs to MRSL NV and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
To the best of our knowledge, Mr Sloty Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Mr Sloty Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Swedish
24/7
Italian
24/7
French
24/7
Polish
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Mr Sloty Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Mr Sloty Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Mr Sloty Casino
You can play these types of games at Mr Sloty Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, eSports betting, Other card games, Crash games.
Titles supplied by 36 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Wazdan, Red Rake Gaming, Spinomenal, Tom Horn, Gaminator, Booongo (BNG), Relax Gaming, Nucleus Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Retro Gaming, Elbet, Konami, Spribe, Vivo Gaming, Aristocrat, Hacksaw Gaming, Netgame, Amusnet (EGT).
Bonuses and codes offered by Mr Sloty Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 5 bonuses offered by Mr Sloty Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Mr Sloty Casino bonuses to learn more about this casino's offers.
Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
Limited responsible gaming options
Not all of the terms and conditions are translated to the language option provided on the website
Interesting facts
Weekly withdrawal limit for players who withdraw a sum of money equal to or greater than 5 times their lifetime deposits across the casino group is €5,000
The company focuses on both casino and sports betting
Browse all bonuses offered by Mr Sloty Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(35)
User reviews of Mr Sloty Casino
This is a place to share experience with Mr Sloty Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Absolute horrendous company do not deposit a penny. I’ve spent over £1000 with them won on 25th dec and still waiting now 29th may. Keep telling me it’s gone to finance not heard anything back. Reported to gable licence they don’t even have a licence . I’ve now reported them to national fraud. If you go on trust pilot they have hundreds of people with the same problem as me they need to be closed down. You will never see the money. Don’t use me sloty 1,2,3 and so on they keep changing their domain
Please do not use!! I have been waiting for 8 weeks for my withdrawal. All emails are now bouncing back and yet again they have closed the site and opened a new one. I’ll be taking this further and speaking to my bank to get my deposits back as I have lots of proof that they are scam artists
They are dishonest. They don't pay out winnings. I have been waiting for the withdrawal for almost 20 days. And there are many people in the same situation as me. Never play there
Sono dei disonesti. Non pagano le vincite. Aspetto il prelievo da quasi 20 giorni. E ci sono tante persone nella mia stessa situazione . Non giocate mai li
Wish I saw this first. Got a £5000 withdrawal still pending from mid December. No one responds to emails, phone number on site doesn’t work! Chat is rude with automatic responses and when you ask questions they just close the chat and now they have changed the domain to Mrslory1.
Fear I’ll never get my money and I deposited so mucb
Up till now 3 months later I'm still waiting to receive my withdrawal don't ever play on Mr sloty casino it's the worst casino I've ever played on. customer service is not helpful very useless and continuously repeating themselves like a broken record and no you get no resolution to any issues and also very rude approach towards any complaints can also disconnect you when you question them about what happing with withdrawal and other time completely ignore you. I have no hope in reciving my withdrawal and never experienced this In all the years of playing on other casino sites don't waste your money it's a total scum
gang of thieves, incompetent casino, it's been 2 months since I've been waiting for 650 BRL to drop into my account and they just say the same thing, if you want to lose money, play on this shit site! gang of thieves!
bando de ladrão, casino incompetente, faz mais 2 meses que estou esperando 650 BRL cair na minha conta e só dizem a mesma coisa, se querem perder dinheiro joguem nessa bosta de site! bando de ladrão!
Although I finally got the withdrawal, this site should be considered a huge scam. I deposited €100 and after some bets my balance was around €200 and I have requested a withdrawal. The withdrawal took 3 months to be received. Meanwhile, the only responses from support were that there was a normal delay in withdrawals. I honestly had no hope that the withdrawal would be successful, but even if it was finally received, I do not recommend that casino at all.
Good sports betting markets
Terrible unjustified delay in withdrawals, more than 3 months!
Not very helpful customer service, they just repeat the same sentence over and over again
Very bad did not pay my winnings of 2400€. I wait more than 4 weeks but no money until today. Account suspended and now I'm being ignored stay away
Sehr schlecht hat meine gewinne von 2400€ nicht bezahlt. ich warte mehr als 4 wochen aber kein geld bis heute. Konto gesperrt und jetzt werde ich ignoriert bleibt bloß fern
Game selection is good, still no payment after 2 weeks, support says it can take up to 3 weeks, according to the reviews I don't have much hope
Spiele Auswahl ist gut, nach 2 Wochen immer noch keine Auszahlung, Support sagt es kann bis 3 Wochen dauern, laut Bewertungen mach ich mir nicht viel Hoffnung
Report to your bank as a scam and get the money yu deposited bk the more we report and take action the quicker they will sort there site out or get closed down
Can't add zero. Scammers. Payments made in GBP get receipted in Euros and come off your bank as Roxbeard.com and DPK Software in Chinese Yen and US Dollars for a higher amount than the deposit! Sounds completely legit eh. Their live chat when asked the question simply close chat down and say they don't know anything about it and 'don't have that info'. Fake games as well. You have been warned, stay away from these criminals.
Don't ever play at Mr Sloty. It is a scam. Unsubscribe from their emails offering fictious bonus offers. You are better off buying a toilet roll. They don't ever pay your winnings. They should be closed down or fraud and never allowed to operate again.
Terrible they don’t pay you any winnings it’s been 2 months now and they keep giving me rubbish excuses and telling me to be patient. Only £400 and they can’t seem to pay customer services just fob you off with lies Every time. Do not waste your money here the big bonuses are there just to lure you in and get your money. When it comes to withdrawal they will give you all the excuses in the world and not pay you. WORST CASINO DO NOT BOTHER ITS A SCAM.
Better to save your money than gamble here
You can harass a member of staff via the affiliate programme follow the links on the website and get the Skype account they aren’t the customer service team
Absolutely nothing positive
Customer service is full of Bullshit
Financial department doesn’t exist
Don’t pay your winnings
Scam casino luring people in with huge bonus to never pay winnings
They never pay your withdrawal if they can't afford it
Hundreds of people waiting from weeks to months their withdrawal
Live chat is a nightmare and shut the chat before you even reply
Support don't reply to emails
Hunter89
Unregistered user
• 2 years ago
Won money on the bonus played the wagering amount and withdrawal when it said real money . Still waiting a week later. Been sending them messages everyday but juts keep getting same reply. Won’t hold my breath and receiving my winnings
I've been trying to receive them since April, they just roll me over always with the same chat that has many withdrawal requests if since April there's jente in front of me this is a joke I send a message every day but so far nothing worse casino there is
Eu estou desde abril tentando receber eles só me enrola sempre com o mesmo papo que tem muitos pedidos de saque se desde abril tem jente na minha frente isso e uma palhaçada eu mando msg todos os dias mais até agora nada pior cassino que existe
DO NOT USE. Complete scam and your money will be sent overseas to foreign accounts in China, USA and Africa amd your basically playing with a fake balance that can never be collected if successful
Deposited around £3000 without taking the joining bonus and tried to withdraw £2000 and then another £2700…….Still waiting!
Contacted my bank to report them after reading these reviews and they informed me multiple other withdrawals were attempted by them without my knowledge for amounts from £3000-4500
The deposits don’t show on your statement as mr sloty either. It’s often, bosspay, nanotron, and others so if you see this report asap
Jonnydontusemrsloty
Unregistered user
• 2 years ago
Been waiting 87 days for my withdrawal to be processed it's only £550. Same pre scripted messages all the time absolute joke of a site, have been on their case every other day. I would rather take my money and put it on something more realistic like man United winning the prem champions league and the 2 domestic cups this season 🤣😉
Take your money
Rip you off
Don't pay out
Support can't contact the finance department that doesn't exist
Waiting for 63 days now for my withdrawal, I am told the same thing every time I contact live chat. I have however had a withdrawal processed from this site in the past. I would suggest sending emails to the following addresses to get your cases looked at
Absolutely disgusting casino.. I have put hundreds if not thousands into this casino over last 6 month and won nothing… I then got a special bonus of 200% with x50 wagering… I won £780 and had played through the wagering. It has now been 36 working days since my withdrawal request.. you get the same pre typed answers and excuses every single time you go on live chat. I won’t give up trying as £780 is a lot of money to me, well anyone.
An absolute cheek. Payment was submitted on April 1st. I have met all the conditions. Really all! After 3 months on July 1st I got the mail that I had broken the rules and the payout could not be made. When I had questions about the payout period (maximum 21 working days), I always got the same answer. Top priority - I'll forward a complaint etc etc. Absolute joke. If you value your money, donate it or burn it! It was about a payout volume of just €400. Played with no bonus etc. The chat is a joke. As soon as you get excited, it's like a shot - since they don't have any further questions, I'll end the chat here. So I hope that the operators of this site slip down their sleeves when washing their hands! Absolutely no recommendation. This page should be deleted immediately!
Eine absolute Frechheit. Auszahlung wurde am 1.4 eingereicht. Ich habe alle Bedingungen erfüllt. Wirklich alle! Nach 3 Monaten am 1.7 bekam ich die Mail ich gegen die Regeln verstoßen habe und die Auszahlung nicht getätigt werden kann. Bei Fragen bezüglich der Dauer der Auszahlung (maximal 21 Werktage) bekam ich immer die selbe Antwort. Oberste Priorität- ich leite eine Beschwerde weiter usw usw. Absoluter Witz. Wem sein Geld lieb ist spendet es lieber oder verbrennt es! Es ging um gerade mal 400€ Auszahlung Volumen. Es wurde ohne Bonus usw gespielt. Der Chat ist ein Witz. Sobald man sich aufregt kommt wie aus der Pistole geschossen - da die keine weiteren Fragen haben beende ich hiermit den Chat. Also ich hoffe dass den Betreibern dieser Seite die Ärmel beim Händewaschen runter rutschen! Absolut keine Empfehlung. Sollte umgehend g löscht werden diese Seite!
Bad support
Schlechter support
Payment duration if you get it approved at all is beyond 3 months
Auszahlung Dauer falls man diese überhaupt genehmigt bekommt liegt bei jenseits von 3 Monate
Disbursement not approved despite all conditions being met
Auszahlung nicht genehmigt trotz aller erfüllten Auflagen
Finally been paid out after 2 months. I was onto them every day complaining I don’t know if they got bored of me complaining but they actually paid out
requested a withdrawal of only a few hundred pounds, now over a month later it still hasn't been processed and I have no real hope of it ever being processed. Live chat is absolutely no help, contradicting themselves as to why they haven't paid out, and then disconnecting. I have been on live chat many times and just get lots if excuses! Don't be swayed by the great 400% deposit bonus, it could be 10000000000% bonus with no wagering requirements as its irrelevant as they will never pay out!
I've been waiting for a payout of 5000 euros since 3/25/22. Nothing happens. Always new excuses from them. Apparently my payment has now been handed over to the risk team so that they can check everything again. Nothing is done. If someone has the contact of the finance team, please write them in so that you can send them an email or something. I don't know if I'll ever see my money. Stay away from it
Ich warte seit dem 25.3.22 auf eine Auszahlung von 5000 euro. Es passiert nichts. Immer neue Ausreden von denen. Jetzt wurde anscheinend meine Auszahlung ans risikoteam übergeben damit die nochmal alles prüfen. Es wird einfach nichts gemacht. Wenn jemand den Kontakt von dem Finanzteam von denen hat bitte mal reinschreiben damit man denen mal ne Mail schicken kann oder so. Ich weiß nicht ob ich mein Geld je sehen werde. Haltet euch fern davon
Bad support
Schlechter Support
No payouts
Keine Auszahlungen
Everything is being stretched out
Alles wird in die Länge gezogen
Always the same excuses
Immer die gleichen Ausreden
You don't get any money from them
Man bekommt kein Geld von denen
Just cheating
Einfach nur Betrug
Safety Index explained
Safety Index of Mr Sloty Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr Sloty Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low1.3/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino limits the amount of money players can win when playing with real money (without a bonus).
This casino forbids certain betting patterns or strategies (even when playing without a bonus) and has used this rule against players before.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Other factors
Operates without a license
Complaints about Mr Sloty Casino and related casinos (277)
