Martina helps to oversee the relevance and accuracy of the information in our large database of online casinos and contributes to our regular casino updates. Before joining Casino Guru as a Casino Analyst, she worked in logistics and purchasing for a manufacturing company. Martina prefers to shut do...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Martina B.
Author
Martina Bennett
Casino Analyst & Complaint Specialist
Martina helps to oversee the relevance and accuracy of the information in our large database of online casinos and contributes to our regular casino updates. Before joining Casino Guru as a Casino Analyst, she worked in logistics and purchasing for a manufacturing company. Martina prefers to shut do...
Maximum payout will be 10x last deposit if accumulated deposit amount does not exceed €/£/$200
Limited responsible gaming options
Not all of the terms and conditions are translated to the language option provided on the website
Casino screenshots
Mr Sloty Casino Review
We put Mr Sloty Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Mr Sloty Casino earned a Very low Safety Index of 1.3. This tells us the casino falls well short when it comes to fairness and safety. Keep reading our Mr Sloty Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Mr Sloty Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Mr Sloty Casino, we have looked closely into the Terms and Conditions of Mr Sloty Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Mr Sloty Casino a medium-sized online casino. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Mr Sloty Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Mr Sloty Casino has scored a Safety Index of 1.3, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Mr Sloty Casino: Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Mr Sloty Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Mr Sloty Casino players
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 230 complaints about this casino in our database. Because of these complaints, we've given this casino 38,914 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Mr Sloty Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Judging by the 33 user reviews given to Mr Sloty Casino, it has a Terrible User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Mr Sloty Casino company information and licenses
Mr Sloty Casino belongs to MRSL NV and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
To the best of our knowledge, Mr Sloty Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
CAD 5,000 per week
CAD 20,000 per month
AUD 5,000 per week
AUD 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Mr Sloty Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Swedish
24/7
Italian
24/7
French
24/7
Hungarian
24/7
Polish
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Mr Sloty Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Mr Sloty Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Mr Sloty Casino
You can play these types of games at Mr Sloty Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 31 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Merkur Gaming, IGT, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Playson, Amatic, Push Gaming, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Smartsoft Gaming, Platipus, Kajot, Apollo Games, Elbet, Retro Gaming, Konami, Spribe, InOut, Aristocrat, Vivo Gaming, Hacksaw Gaming, Netgame, Amusnet.
Mr Sloty Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 5 bonuses from Mr Sloty Casino, including:
400% up to C$2,000
200% up to C$1,000
150% up to C$1,000
100% up to C$1,000
100% up to C$1,000
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Read more
Read less
Company info
Owner
MRSL NV
Established
2020
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mr Sloty Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 25 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates without a license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
No license
Important
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Important:
Casino doesn’t react to 3rd party complaints
The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.
Unfair terms and conditions
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
Show full rule and our analysis
Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
Show full rule and our analysis
Max win based on deposits
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis
Casino voids gaming account balances after less than four years of account inactivity
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Mr Sloty Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Fake Games DetectedVerified by Gamecheck
Fake Games
A selection of games from multiple game providers have been checked and Fake games have been found.
Browse all bonuses offered by Mr Sloty Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Mr Sloty Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(22)
Payment methods (22)
Transaction limits
Withdrawal limits
C$20,000
per month
C$5,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURGBPAUDBRLHUFMXNNZDPLNSEKZAR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Live chat
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Customer support:
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Live chat rating
Good
Based on 7 tests
Date and tester
Rating
02 Oct 2025
Barbora P.
Good
19 Dec 2024
Martin L.
Good
03 Feb 2024
Zuzana C.
Bad
21 Dec 2022
Zuzana S.
Good
01 Sep 2021
Zuzana S.
Excellent
24 Nov 2020
Kristina S.
Good
23 Nov 2020
Natalia B.
Good
User reviews
User reviews of Mr Sloty Casino
This is a place to share experience with Mr Sloty Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Terrible
Rated by 33 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Absolute horrendous company do not deposit a penny. I’ve spent over £1000 with them won on 25th dec and still waiting now 29th may. Keep telling me it’s gone to finance not heard anything back. Reported to gable licence they don’t even have a licence . I’ve now reported them to national fraud. If you go on trust pilot they have hundreds of people with the same problem as me they need to be closed down. You will never see the money. Don’t use me sloty 1,2,3 and so on they keep changing their domain
• 2 years ago
Please do not use!! I have been waiting for 8 weeks for my withdrawal. All emails are now bouncing back and yet again they have closed the site and opened a new one. I’ll be taking this further and speaking to my bank to get my deposits back as I have lots of proof that they are scam artists
Scammers
Not legitimate
• 2 years ago
They are dishonest. They don't pay out winnings. I have been waiting for the withdrawal for almost 20 days. And there are many people in the same situation as me. Never play there
Sono dei disonesti. Non pagano le vincite. Aspetto il prelievo da quasi 20 giorni. E ci sono tante persone nella mia stessa situazione . Non giocate mai li
• 2 years ago
Wish I saw this first. Got a £5000 withdrawal still pending from mid December. No one responds to emails, phone number on site doesn’t work! Chat is rude with automatic responses and when you ask questions they just close the chat and now they have changed the domain to Mrslory1.
Fear I’ll never get my money and I deposited so mucb
Don’t let you have your money
Can’t withdraw even when verified
No customer service
No response to emails
• 2 years ago
Up till now 3 months later I'm still waiting to receive my withdrawal don't ever play on Mr sloty casino it's the worst casino I've ever played on. customer service is not helpful very useless and continuously repeating themselves like a broken record and no you get no resolution to any issues and also very rude approach towards any complaints can also disconnect you when you question them about what happing with withdrawal and other time completely ignore you. I have no hope in reciving my withdrawal and never experienced this In all the years of playing on other casino sites don't waste your money it's a total scum
Nothing postive
Scum
Fraudulent
Very bad service is
Stay away
Rude service
Fake licence
Unfair terms and conditions
And no payouts
Waste of time
• 2 years ago
Terrible.. scammers.. I made a request for 5000 and so far they haven't paid me
Péssima.. golpistas.. fiz uma solicitação de 5000 e até agora não me pagaram
None
Nenhum
do not pay
Não pagam
• 2 years ago
gang of thieves, incompetent casino, it's been 2 months since I've been waiting for 650 BRL to drop into my account and they just say the same thing, if you want to lose money, play on this shit site! gang of thieves!
bando de ladrão, casino incompetente, faz mais 2 meses que estou esperando 650 BRL cair na minha conta e só dizem a mesma coisa, se querem perder dinheiro joguem nessa bosta de site! bando de ladrão!
NOTHING POSITIVE
NADA POSITIVVO
DO NOT PAY
NÃO PAGAM
THIEVES
LADRÕES
DO NOT PAY
NÃO PAGAM
NOTHING POSITIVE
NADA POSITIVVO
THIEVES
LADRÕES
• 3 years ago
Although I finally got the withdrawal, this site should be considered a huge scam. I deposited €100 and after some bets my balance was around €200 and I have requested a withdrawal. The withdrawal took 3 months to be received. Meanwhile, the only responses from support were that there was a normal delay in withdrawals. I honestly had no hope that the withdrawal would be successful, but even if it was finally received, I do not recommend that casino at all.
Good sports betting markets
Terrible unjustified delay in withdrawals, more than 3 months!
Not very helpful customer service, they just repeat the same sentence over and over again
• 3 years ago
Very bad did not pay my winnings of 2400€. I wait more than 4 weeks but no money until today. Account suspended and now I'm being ignored stay away
Sehr schlecht hat meine gewinne von 2400€ nicht bezahlt. ich warte mehr als 4 wochen aber kein geld bis heute. Konto gesperrt und jetzt werde ich ignoriert bleibt bloß fern
Stole my honest winnings
Haben meine ehrlichen gewinne gestohlen
Stole my honest winnings
Haben meine ehrlichen gewinne gestohlen
• 3 years ago
Game selection is good, still no payment after 2 weeks, support says it can take up to 3 weeks, according to the reviews I don't have much hope
Spiele Auswahl ist gut, nach 2 Wochen immer noch keine Auszahlung, Support sagt es kann bis 3 Wochen dauern, laut Bewertungen mach ich mir nicht viel Hoffnung
Games are going pretty well
Spiele laufen ganz gut
offers crypto payment
bietet Crypto Zahlung an
3 weeks waiting time for payment
3 Wochen wartezeit für Auszahlung
Problems with withdrawal via Crypto
Probleme bei Auszahlung via Crypto
no license
keine Lizenz
• 3 years ago
I won at mr sloty, I requested the withdrawal of the amounts since December 23, 2022 and until today I have not received it.
Eu ganhei no mr sloty, solicitei a retirada dos valores desde 23 de Dezembro de 2022 e até hoje não recebi.
do not pay
Não pagam
• 3 years ago
Can't add zero. Scammers. Payments made in GBP get receipted in Euros and come off your bank as Roxbeard.com and DPK Software in Chinese Yen and US Dollars for a higher amount than the deposit! Sounds completely legit eh. Their live chat when asked the question simply close chat down and say they don't know anything about it and 'don't have that info'. Fake games as well. You have been warned, stay away from these criminals.
Criminal enterprise
Fake Software
Masked Payments
Incredible that they can trade
Games that no longer exist
• 3 years ago
Unhelpful rude bad service and kept my deposit.
Return my funds
Dont use this site.
• 3 years ago
Don't ever play at Mr Sloty. It is a scam. Unsubscribe from their emails offering fictious bonus offers. You are better off buying a toilet roll. They don't ever pay your winnings. They should be closed down or fraud and never allowed to operate again.
• 3 years ago
Terrible they don’t pay you any winnings it’s been 2 months now and they keep giving me rubbish excuses and telling me to be patient. Only £400 and they can’t seem to pay customer services just fob you off with lies Every time. Do not waste your money here the big bonuses are there just to lure you in and get your money. When it comes to withdrawal they will give you all the excuses in the world and not pay you. WORST CASINO DO NOT BOTHER ITS A SCAM.
Better to save your money than gamble here
You can harass a member of staff via the affiliate programme follow the links on the website and get the Skype account they aren’t the customer service team
Absolutely nothing positive
Customer service is full of Bullshit
Financial department doesn’t exist
Don’t pay your winnings
Scam casino luring people in with huge bonus to never pay winnings
• 3 years ago
They never pay your withdrawal if they can't afford it
Hundreds of people waiting from weeks to months their withdrawal
Live chat is a nightmare and shut the chat before you even reply
Support don't reply to emails
• 3 years ago
Won money on the bonus played the wagering amount and withdrawal when it said real money . Still waiting a week later. Been sending them messages everyday but juts keep getting same reply. Won’t hold my breath and receiving my winnings
Don’t use this site
• 3 years ago
I've been trying to receive them since April, they just roll me over always with the same chat that has many withdrawal requests if since April there's jente in front of me this is a joke I send a message every day but so far nothing worse casino there is
Eu estou desde abril tentando receber eles só me enrola sempre com o mesmo papo que tem muitos pedidos de saque se desde abril tem jente na minha frente isso e uma palhaçada eu mando msg todos os dias mais até agora nada pior cassino que existe
• 3 years ago
DO NOT USE. Complete scam and your money will be sent overseas to foreign accounts in China, USA and Africa amd your basically playing with a fake balance that can never be collected if successful
Deposited around £3000 without taking the joining bonus and tried to withdraw £2000 and then another £2700…….Still waiting!
Contacted my bank to report them after reading these reviews and they informed me multiple other withdrawals were attempted by them without my knowledge for amounts from £3000-4500
The deposits don’t show on your statement as mr sloty either. It’s often, bosspay, nanotron, and others so if you see this report asap
• 3 years ago
Been waiting 87 days for my withdrawal to be processed it's only £550. Same pre scripted messages all the time absolute joke of a site, have been on their case every other day. I would rather take my money and put it on something more realistic like man United winning the prem champions league and the 2 domestic cups this season 🤣😉
Take your money
Rip you off
Don't pay out
Support can't contact the finance department that doesn't exist
Same bull**** messages
Not licensed
• 3 years ago
For 3 months I have been writing the same answer almost every 2 days the same answer......(950 pounts)
all negative
• 3 years ago
Finally won. 21 business days later and no money. Written off the money I won and deposited. Feel sick please avoid like the plague
Nothing positive
Shit support
No payout yet
Taking advantage of problem Gamblers
• 3 years ago
Waiting for 63 days now for my withdrawal, I am told the same thing every time I contact live chat. I have however had a withdrawal processed from this site in the past. I would suggest sending emails to the following addresses to get your cases looked at
Absolutely disgusting casino.. I have put hundreds if not thousands into this casino over last 6 month and won nothing… I then got a special bonus of 200% with x50 wagering… I won £780 and had played through the wagering. It has now been 36 working days since my withdrawal request.. you get the same pre typed answers and excuses every single time you go on live chat. I won’t give up trying as £780 is a lot of money to me, well anyone.
• 4 years ago
An absolute cheek. Payment was submitted on April 1st. I have met all the conditions. Really all! After 3 months on July 1st I got the mail that I had broken the rules and the payout could not be made. When I had questions about the payout period (maximum 21 working days), I always got the same answer. Top priority - I'll forward a complaint etc etc. Absolute joke. If you value your money, donate it or burn it! It was about a payout volume of just €400. Played with no bonus etc. The chat is a joke. As soon as you get excited, it's like a shot - since they don't have any further questions, I'll end the chat here. So I hope that the operators of this site slip down their sleeves when washing their hands! Absolutely no recommendation. This page should be deleted immediately!
Eine absolute Frechheit. Auszahlung wurde am 1.4 eingereicht. Ich habe alle Bedingungen erfüllt. Wirklich alle! Nach 3 Monaten am 1.7 bekam ich die Mail ich gegen die Regeln verstoßen habe und die Auszahlung nicht getätigt werden kann. Bei Fragen bezüglich der Dauer der Auszahlung (maximal 21 Werktage) bekam ich immer die selbe Antwort. Oberste Priorität- ich leite eine Beschwerde weiter usw usw. Absoluter Witz. Wem sein Geld lieb ist spendet es lieber oder verbrennt es! Es ging um gerade mal 400€ Auszahlung Volumen. Es wurde ohne Bonus usw gespielt. Der Chat ist ein Witz. Sobald man sich aufregt kommt wie aus der Pistole geschossen - da die keine weiteren Fragen haben beende ich hiermit den Chat. Also ich hoffe dass den Betreibern dieser Seite die Ärmel beim Händewaschen runter rutschen! Absolut keine Empfehlung. Sollte umgehend g löscht werden diese Seite!
Bad support
Schlechter support
Payment duration if you get it approved at all is beyond 3 months
Auszahlung Dauer falls man diese überhaupt genehmigt bekommt liegt bei jenseits von 3 Monate
Disbursement not approved despite all conditions being met
Auszahlung nicht genehmigt trotz aller erfüllten Auflagen
• 4 years ago
Finally been paid out after 2 months. I was onto them every day complaining I don’t know if they got bored of me complaining but they actually paid out
Been paid finally
Far too long to wait for a paynent
• 4 years ago
requested a withdrawal of only a few hundred pounds, now over a month later it still hasn't been processed and I have no real hope of it ever being processed. Live chat is absolutely no help, contradicting themselves as to why they haven't paid out, and then disconnecting. I have been on live chat many times and just get lots if excuses! Don't be swayed by the great 400% deposit bonus, it could be 10000000000% bonus with no wagering requirements as its irrelevant as they will never pay out!
100% Scam artists
Live chat contradicts themselves, obvious lies
• 4 years ago
I've been waiting for a payout of 5000 euros since 3/25/22. Nothing happens. Always new excuses from them. Apparently my payment has now been handed over to the risk team so that they can check everything again. Nothing is done. If someone has the contact of the finance team, please write them in so that you can send them an email or something. I don't know if I'll ever see my money. Stay away from it
Ich warte seit dem 25.3.22 auf eine Auszahlung von 5000 euro. Es passiert nichts. Immer neue Ausreden von denen. Jetzt wurde anscheinend meine Auszahlung ans risikoteam übergeben damit die nochmal alles prüfen. Es wird einfach nichts gemacht. Wenn jemand den Kontakt von dem Finanzteam von denen hat bitte mal reinschreiben damit man denen mal ne Mail schicken kann oder so. Ich weiß nicht ob ich mein Geld je sehen werde. Haltet euch fern davon
Bad support
Schlechter Support
No payouts
Keine Auszahlungen
Everything is being stretched out
Alles wird in die Länge gezogen
Always the same excuses
Immer die gleichen Ausreden
You don't get any money from them
Man bekommt kein Geld von denen
Just cheating
Einfach nur Betrug
• 4 years ago
Response to my complaint from the Curaçao Gaming:
"We do not license , market, or have anything to do with the below named website. As you can see from the exert below it states Master License NV8373893. There are 4 Master License holders in Curacao and all Master Licenses start with JAZ. Also they do not display the seal of any of the current Master License holders. This is a rogue site and does not appear to be licensed or regulated.
Best regards"
No response to emails
No refund received after 10 days of confirmation
Had to get a charge back
• 4 years ago
The disbursement in the catastrophe I then go to the side of serve 48 hours even if you make a disbursement then it is 48 hours processing and disbursement takes between 7 to 21 working days so a bit for a month 2022 they are kidding the people please stay away from the ones I am waiting for I'm still waiting for my payout and I haven't gotten an answer until now when I write to them there's no answer
Die Auszahlung bei denen Katastrophe ich gehe dann die Seit von dienen 48 Stunden auch wenn sie eine Auszahlung machen dann steht 48 Stunde Bearbeitung und Auszahlung dauert zwischen 7 bis 21 werktage also ein Monat lang bisschen 2022 die verarschen die Leute bitte finger weg von die ich warte immer noch auf meine Auszahlung und ich kriege bis jetzt keine Antwort wenn ich schreibe denen kommt keine Antwort
Stay away from this casino
Finger weg von dieser Casino
Discussion
Mr Sloty Casino discussion
Discuss anything related to Mr Sloty Casino with other players, share your opinion, or get answers to your questions.
Casino Guru
We want players to understand gambling.
Casino Bonuses
Mr Sloty Casino bonuses
Browse all bonuses offered by Mr Sloty Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Mr Sloty Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(22)
Payment methods (22)
Transaction limits
Withdrawal limits
C$20,000
per month
C$5,000
per week
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CADEURGBPAUDBRLHUFMXNNZDPLNSEKZAR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Live chat
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Customer support:
Available in
9 languages
EnglishFrenchGermanItalianSpanish
4 more
All languages (9)
English
French
German
Italian
Spanish
Hungarian
Polish
Portuguese
Swedish
Live chat rating
Good
Based on 7 tests
Date and tester
Rating
02 Oct 2025
Barbora P.
Good
19 Dec 2024
Martin L.
Good
03 Feb 2024
Zuzana C.
Bad
21 Dec 2022
Zuzana S.
Good
01 Sep 2021
Zuzana S.
Excellent
24 Nov 2020
Kristina S.
Good
23 Nov 2020
Natalia B.
Good
User reviews
User reviews of Mr Sloty Casino
This is a place to share experience with Mr Sloty Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Terrible
Rated by 33 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Absolute horrendous company do not deposit a penny. I’ve spent over £1000 with them won on 25th dec and still waiting now 29th may. Keep telling me it’s gone to finance not heard anything back. Reported to gable licence they don’t even have a licence . I’ve now reported them to national fraud. If you go on trust pilot they have hundreds of people with the same problem as me they need to be closed down. You will never see the money. Don’t use me sloty 1,2,3 and so on they keep changing their domain
• 2 years ago
Please do not use!! I have been waiting for 8 weeks for my withdrawal. All emails are now bouncing back and yet again they have closed the site and opened a new one. I’ll be taking this further and speaking to my bank to get my deposits back as I have lots of proof that they are scam artists
Scammers
Not legitimate
• 2 years ago
They are dishonest. They don't pay out winnings. I have been waiting for the withdrawal for almost 20 days. And there are many people in the same situation as me. Never play there
Sono dei disonesti. Non pagano le vincite. Aspetto il prelievo da quasi 20 giorni. E ci sono tante persone nella mia stessa situazione . Non giocate mai li
• 2 years ago
Wish I saw this first. Got a £5000 withdrawal still pending from mid December. No one responds to emails, phone number on site doesn’t work! Chat is rude with automatic responses and when you ask questions they just close the chat and now they have changed the domain to Mrslory1.
Fear I’ll never get my money and I deposited so mucb
Don’t let you have your money
Can’t withdraw even when verified
No customer service
No response to emails
• 2 years ago
Up till now 3 months later I'm still waiting to receive my withdrawal don't ever play on Mr sloty casino it's the worst casino I've ever played on. customer service is not helpful very useless and continuously repeating themselves like a broken record and no you get no resolution to any issues and also very rude approach towards any complaints can also disconnect you when you question them about what happing with withdrawal and other time completely ignore you. I have no hope in reciving my withdrawal and never experienced this In all the years of playing on other casino sites don't waste your money it's a total scum
Nothing postive
Scum
Fraudulent
Very bad service is
Stay away
Rude service
Fake licence
Unfair terms and conditions
And no payouts
Waste of time
• 2 years ago
Terrible.. scammers.. I made a request for 5000 and so far they haven't paid me
Péssima.. golpistas.. fiz uma solicitação de 5000 e até agora não me pagaram
None
Nenhum
do not pay
Não pagam
• 2 years ago
gang of thieves, incompetent casino, it's been 2 months since I've been waiting for 650 BRL to drop into my account and they just say the same thing, if you want to lose money, play on this shit site! gang of thieves!
bando de ladrão, casino incompetente, faz mais 2 meses que estou esperando 650 BRL cair na minha conta e só dizem a mesma coisa, se querem perder dinheiro joguem nessa bosta de site! bando de ladrão!
NOTHING POSITIVE
NADA POSITIVVO
DO NOT PAY
NÃO PAGAM
THIEVES
LADRÕES
DO NOT PAY
NÃO PAGAM
NOTHING POSITIVE
NADA POSITIVVO
THIEVES
LADRÕES
• 3 years ago
Although I finally got the withdrawal, this site should be considered a huge scam. I deposited €100 and after some bets my balance was around €200 and I have requested a withdrawal. The withdrawal took 3 months to be received. Meanwhile, the only responses from support were that there was a normal delay in withdrawals. I honestly had no hope that the withdrawal would be successful, but even if it was finally received, I do not recommend that casino at all.
Good sports betting markets
Terrible unjustified delay in withdrawals, more than 3 months!
Not very helpful customer service, they just repeat the same sentence over and over again
• 3 years ago
Very bad did not pay my winnings of 2400€. I wait more than 4 weeks but no money until today. Account suspended and now I'm being ignored stay away
Sehr schlecht hat meine gewinne von 2400€ nicht bezahlt. ich warte mehr als 4 wochen aber kein geld bis heute. Konto gesperrt und jetzt werde ich ignoriert bleibt bloß fern
Stole my honest winnings
Haben meine ehrlichen gewinne gestohlen
Stole my honest winnings
Haben meine ehrlichen gewinne gestohlen
• 3 years ago
Game selection is good, still no payment after 2 weeks, support says it can take up to 3 weeks, according to the reviews I don't have much hope
Spiele Auswahl ist gut, nach 2 Wochen immer noch keine Auszahlung, Support sagt es kann bis 3 Wochen dauern, laut Bewertungen mach ich mir nicht viel Hoffnung
Games are going pretty well
Spiele laufen ganz gut
offers crypto payment
bietet Crypto Zahlung an
3 weeks waiting time for payment
3 Wochen wartezeit für Auszahlung
Problems with withdrawal via Crypto
Probleme bei Auszahlung via Crypto
no license
keine Lizenz
• 3 years ago
I won at mr sloty, I requested the withdrawal of the amounts since December 23, 2022 and until today I have not received it.
Eu ganhei no mr sloty, solicitei a retirada dos valores desde 23 de Dezembro de 2022 e até hoje não recebi.
do not pay
Não pagam
• 3 years ago
Can't add zero. Scammers. Payments made in GBP get receipted in Euros and come off your bank as Roxbeard.com and DPK Software in Chinese Yen and US Dollars for a higher amount than the deposit! Sounds completely legit eh. Their live chat when asked the question simply close chat down and say they don't know anything about it and 'don't have that info'. Fake games as well. You have been warned, stay away from these criminals.
Criminal enterprise
Fake Software
Masked Payments
Incredible that they can trade
Games that no longer exist
• 3 years ago
Unhelpful rude bad service and kept my deposit.
Return my funds
Dont use this site.
• 3 years ago
Don't ever play at Mr Sloty. It is a scam. Unsubscribe from their emails offering fictious bonus offers. You are better off buying a toilet roll. They don't ever pay your winnings. They should be closed down or fraud and never allowed to operate again.
• 3 years ago
Terrible they don’t pay you any winnings it’s been 2 months now and they keep giving me rubbish excuses and telling me to be patient. Only £400 and they can’t seem to pay customer services just fob you off with lies Every time. Do not waste your money here the big bonuses are there just to lure you in and get your money. When it comes to withdrawal they will give you all the excuses in the world and not pay you. WORST CASINO DO NOT BOTHER ITS A SCAM.
Better to save your money than gamble here
You can harass a member of staff via the affiliate programme follow the links on the website and get the Skype account they aren’t the customer service team
Absolutely nothing positive
Customer service is full of Bullshit
Financial department doesn’t exist
Don’t pay your winnings
Scam casino luring people in with huge bonus to never pay winnings
• 3 years ago
They never pay your withdrawal if they can't afford it
Hundreds of people waiting from weeks to months their withdrawal
Live chat is a nightmare and shut the chat before you even reply
Support don't reply to emails
• 3 years ago
Won money on the bonus played the wagering amount and withdrawal when it said real money . Still waiting a week later. Been sending them messages everyday but juts keep getting same reply. Won’t hold my breath and receiving my winnings
Don’t use this site
• 3 years ago
I've been trying to receive them since April, they just roll me over always with the same chat that has many withdrawal requests if since April there's jente in front of me this is a joke I send a message every day but so far nothing worse casino there is
Eu estou desde abril tentando receber eles só me enrola sempre com o mesmo papo que tem muitos pedidos de saque se desde abril tem jente na minha frente isso e uma palhaçada eu mando msg todos os dias mais até agora nada pior cassino que existe
• 3 years ago
DO NOT USE. Complete scam and your money will be sent overseas to foreign accounts in China, USA and Africa amd your basically playing with a fake balance that can never be collected if successful
Deposited around £3000 without taking the joining bonus and tried to withdraw £2000 and then another £2700…….Still waiting!
Contacted my bank to report them after reading these reviews and they informed me multiple other withdrawals were attempted by them without my knowledge for amounts from £3000-4500
The deposits don’t show on your statement as mr sloty either. It’s often, bosspay, nanotron, and others so if you see this report asap
• 3 years ago
Been waiting 87 days for my withdrawal to be processed it's only £550. Same pre scripted messages all the time absolute joke of a site, have been on their case every other day. I would rather take my money and put it on something more realistic like man United winning the prem champions league and the 2 domestic cups this season 🤣😉
Take your money
Rip you off
Don't pay out
Support can't contact the finance department that doesn't exist
Same bull**** messages
Not licensed
• 3 years ago
For 3 months I have been writing the same answer almost every 2 days the same answer......(950 pounts)
all negative
• 3 years ago
Finally won. 21 business days later and no money. Written off the money I won and deposited. Feel sick please avoid like the plague
Nothing positive
Shit support
No payout yet
Taking advantage of problem Gamblers
• 3 years ago
Waiting for 63 days now for my withdrawal, I am told the same thing every time I contact live chat. I have however had a withdrawal processed from this site in the past. I would suggest sending emails to the following addresses to get your cases looked at
Absolutely disgusting casino.. I have put hundreds if not thousands into this casino over last 6 month and won nothing… I then got a special bonus of 200% with x50 wagering… I won £780 and had played through the wagering. It has now been 36 working days since my withdrawal request.. you get the same pre typed answers and excuses every single time you go on live chat. I won’t give up trying as £780 is a lot of money to me, well anyone.
• 4 years ago
An absolute cheek. Payment was submitted on April 1st. I have met all the conditions. Really all! After 3 months on July 1st I got the mail that I had broken the rules and the payout could not be made. When I had questions about the payout period (maximum 21 working days), I always got the same answer. Top priority - I'll forward a complaint etc etc. Absolute joke. If you value your money, donate it or burn it! It was about a payout volume of just €400. Played with no bonus etc. The chat is a joke. As soon as you get excited, it's like a shot - since they don't have any further questions, I'll end the chat here. So I hope that the operators of this site slip down their sleeves when washing their hands! Absolutely no recommendation. This page should be deleted immediately!
Eine absolute Frechheit. Auszahlung wurde am 1.4 eingereicht. Ich habe alle Bedingungen erfüllt. Wirklich alle! Nach 3 Monaten am 1.7 bekam ich die Mail ich gegen die Regeln verstoßen habe und die Auszahlung nicht getätigt werden kann. Bei Fragen bezüglich der Dauer der Auszahlung (maximal 21 Werktage) bekam ich immer die selbe Antwort. Oberste Priorität- ich leite eine Beschwerde weiter usw usw. Absoluter Witz. Wem sein Geld lieb ist spendet es lieber oder verbrennt es! Es ging um gerade mal 400€ Auszahlung Volumen. Es wurde ohne Bonus usw gespielt. Der Chat ist ein Witz. Sobald man sich aufregt kommt wie aus der Pistole geschossen - da die keine weiteren Fragen haben beende ich hiermit den Chat. Also ich hoffe dass den Betreibern dieser Seite die Ärmel beim Händewaschen runter rutschen! Absolut keine Empfehlung. Sollte umgehend g löscht werden diese Seite!
Bad support
Schlechter support
Payment duration if you get it approved at all is beyond 3 months
Auszahlung Dauer falls man diese überhaupt genehmigt bekommt liegt bei jenseits von 3 Monate
Disbursement not approved despite all conditions being met
Auszahlung nicht genehmigt trotz aller erfüllten Auflagen
• 4 years ago
Finally been paid out after 2 months. I was onto them every day complaining I don’t know if they got bored of me complaining but they actually paid out
Been paid finally
Far too long to wait for a paynent
• 4 years ago
requested a withdrawal of only a few hundred pounds, now over a month later it still hasn't been processed and I have no real hope of it ever being processed. Live chat is absolutely no help, contradicting themselves as to why they haven't paid out, and then disconnecting. I have been on live chat many times and just get lots if excuses! Don't be swayed by the great 400% deposit bonus, it could be 10000000000% bonus with no wagering requirements as its irrelevant as they will never pay out!
100% Scam artists
Live chat contradicts themselves, obvious lies
• 4 years ago
I've been waiting for a payout of 5000 euros since 3/25/22. Nothing happens. Always new excuses from them. Apparently my payment has now been handed over to the risk team so that they can check everything again. Nothing is done. If someone has the contact of the finance team, please write them in so that you can send them an email or something. I don't know if I'll ever see my money. Stay away from it
Ich warte seit dem 25.3.22 auf eine Auszahlung von 5000 euro. Es passiert nichts. Immer neue Ausreden von denen. Jetzt wurde anscheinend meine Auszahlung ans risikoteam übergeben damit die nochmal alles prüfen. Es wird einfach nichts gemacht. Wenn jemand den Kontakt von dem Finanzteam von denen hat bitte mal reinschreiben damit man denen mal ne Mail schicken kann oder so. Ich weiß nicht ob ich mein Geld je sehen werde. Haltet euch fern davon
Bad support
Schlechter Support
No payouts
Keine Auszahlungen
Everything is being stretched out
Alles wird in die Länge gezogen
Always the same excuses
Immer die gleichen Ausreden
You don't get any money from them
Man bekommt kein Geld von denen
Just cheating
Einfach nur Betrug
• 4 years ago
Response to my complaint from the Curaçao Gaming:
"We do not license , market, or have anything to do with the below named website. As you can see from the exert below it states Master License NV8373893. There are 4 Master License holders in Curacao and all Master Licenses start with JAZ. Also they do not display the seal of any of the current Master License holders. This is a rogue site and does not appear to be licensed or regulated.
Best regards"
No response to emails
No refund received after 10 days of confirmation
Had to get a charge back
• 4 years ago
The disbursement in the catastrophe I then go to the side of serve 48 hours even if you make a disbursement then it is 48 hours processing and disbursement takes between 7 to 21 working days so a bit for a month 2022 they are kidding the people please stay away from the ones I am waiting for I'm still waiting for my payout and I haven't gotten an answer until now when I write to them there's no answer
Die Auszahlung bei denen Katastrophe ich gehe dann die Seit von dienen 48 Stunden auch wenn sie eine Auszahlung machen dann steht 48 Stunde Bearbeitung und Auszahlung dauert zwischen 7 bis 21 werktage also ein Monat lang bisschen 2022 die verarschen die Leute bitte finger weg von die ich warte immer noch auf meine Auszahlung und ich kriege bis jetzt keine Antwort wenn ich schreibe denen kommt keine Antwort
Stay away from this casino
Finger weg von dieser Casino
Discussion
Mr Sloty Casino discussion
Discuss anything related to Mr Sloty Casino with other players, share your opinion, or get answers to your questions.
![Mr Sloty Casino Review – Expert & Player Ratings [2026]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
