HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36643Opened864Not solved4897Solved10199Rejected20683
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 101
Disputed amount: $380

CBet Casino - Player's account is disabled.

CBet Casino
Safety Index:Very low Submitted: 22 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 244
Disputed amount: €1,250

WinnerCasino - Player's withdrawal delayed for six months.

WinnerCasino
Safety Index:Very low Submitted: 18 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 123
Disputed amount: $500

EuroBets Casino - Player’s withdrawal is delayed and game fairness is questioned.

EuroBets Casino
Safety Index:Low Submitted: 16 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 51
Disputed amount: £116

Mr Sloty Casino - Player's winnings are stuck.

Mr Sloty Casino
Safety Index:Very low Submitted: 16 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 908
Disputed amount: £7,000

GoldenLion.bet Casino - Self-excluded player encounters withdrawal issues.

GoldenLion.bet Casino
Safety Index:Very low Submitted: 15 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 144
Disputed amount: A$2,600

Woocasino - Player's winnings were confiscated.

Woocasino
Safety Index:Below average Submitted: 13 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 61
Disputed amount: $160,000 ARS

CBet Casino - Player's account closed.

CBet Casino
Safety Index:Very low Submitted: 10 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: R600

Spin247 Casino - Player's account closed after deposit.

Spin247 Casino
Safety Index:Above average Submitted: 10 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 42
Disputed amount: R2,000

Spin247 Casino - Player's account closed after withdrawal request.

Spin247 Casino
Safety Index:Above average Submitted: 09 Apr 2024
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 222
Disputed amount: Can$1,577

Deal Or No Deal Casino - Player's withdrawal has been excessively delayed.

Deal Or No Deal Casino
Safety Index:Above average Submitted: 08 Apr 2024
Show more complaints (+10)
Showing 1 - 10 of 4,897 complaints
1 2...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news