The player from Italy requested a withdrawal of €600 a month ago, but after the standard processing time, he has yet to receive his winnings. Although his account is fully verified, the casino continues to cite system delays without valid reasons for the hold on his funds.
1000 Spins Casino - Player's withdrawal is delayed without explanation.
Opened
Current status
Waiting for player to reply
6d 22h 35m 7s
1000 Spins Casino
Safety Index 0.9 Very lowCase summary
Discussion
Public
Public
7 hours ago
Translation
I played with the bonus money until I converted it to real money, then I reached €600 and made the withdrawal on August 3, 2026, and as of today, September 4, 2026, I still haven't seen anything. They keep telling me it would take 7-21 business days, but now that it's been over, they're telling me there are system delays. All the excuses, meanwhile, they're holding my winnings for no valid reason.
I have all the screenshots I need.
My account has been fully verified successfully, but still nothing.
Automatic translation:
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1 hour ago
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1 hour ago
Dear Luca2397,
Thank you very much for submitting your complaint. I’m truly sorry to hear about the difficulties you’re facing with your withdrawal, and I completely understand how concerning this situation must be for you.
Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts.
I can only imagine how frustrating it must be to wait for your winnings without any clear updates. I sincerely hope that the casino will process your payment soon.
In the meantime, could you please specify the name of the bonus you activated and played with? If possible, send me a link to it or a screenshot of the promotion. This will help us document your case more thoroughly.
Thank you for your cooperation. I appreciate your patience and will do my best to assist you.
Best regards,
Veronika
