HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,675Opened926Unresolved5,861Resolved13,840Rejected23,048
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

FreeSpino Casino - Delayed withdrawal and bank charges for the player.

Resolved Submitted: 09 Jan 2024
Disputed amount: €34
Safety Index 5.4 Below average
Our verdict Case closed

Gana777 Casino MX - Player's withdrawal request is delayed.

Resolved Submitted: 09 Jan 2024
Disputed amount: Mex$2,000
Safety Index 7.1 Above average
Our verdict Case closed

ExciteWin Casino - Player's account disabled unexpectedly.

Resolved Submitted: 09 Jan 2024
Disputed amount: €3,300
Safety Index 8.8 High
Our verdict Case closed

Smokace Casino - Player's account was blocked after a major win.

Resolved Submitted: 08 Jan 2024
Disputed amount: €3,000
Safety Index 8.4 High
Our verdict Case closed

B7 Casino - Player experiencing lengthy withdrawal delay.

Resolved Submitted: 08 Jan 2024
Disputed amount: 5,000 zł
Safety Index 9.0 Very high
Our verdict Case closed

PachiPachi Casino - Player's withdrawal incorrectly transferred.

Resolved Submitted: 08 Jan 2024
Disputed amount: ¥64,289
Safety Index 6.4 Below average
Our verdict Case closed

BetOnRed Casino - Player faces processing issue with deposit at Betonred.

Resolved Submitted: 07 Jan 2024
Disputed amount: 150 лв
Safety Index 8.2 High
Our verdict Case closed

Betandplay Casino - Player's withdrawal attempts continually cancelled.

Resolved Submitted: 07 Jan 2024
Disputed amount: €120
Safety Index 6.8 Above average
Our verdict Case closed

Luckybay.io Casino - Player's funds blocked due to unclear bonus rules.

Resolved Submitted: 07 Jan 2024
Disputed amount: A$300
Safety Index 6.7 Above average
Our verdict Case closed

Rollino Casino - Player's withdrawal is restricted and delayed.

Resolved Submitted: 07 Jan 2024
Disputed amount: €2,000
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 9,491 - 9,500 of 13,840 complaints
1...949 950 951...1,384
Go to pageof 1,384 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.