HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,668Opened919Unresolved5,863Resolved13,838Rejected23,048
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

SpaceWin Casino - Player’s withdrawal is delayed.

Resolved Submitted: 06 Jan 2024
Disputed amount: 16,318 руб
Safety Index 2.9 Very low
Our verdict Case closed

BetiBet Casino - Player's deposit not reflecting in account.

Resolved Submitted: 06 Jan 2024
Disputed amount: €50
Safety Index 7.5 Above average
Our verdict Case closed

Winsly Casino - Player's deposit is not reflected in the account.

Resolved Submitted: 06 Jan 2024
Disputed amount: €380
Safety Index 8.2 High
Our verdict Case closed

4raBet Casino - Player's account verification delayed.

Resolved Submitted: 06 Jan 2024
Disputed amount: 400 INR
Safety Index 8.5 High
Our verdict Case closed

Betway Casino ES - Player's withdrawal request got delayed due to banking issue.

Resolved Submitted: 05 Jan 2024
Disputed amount: €1,455
Safety Index 9.2 Very high
Our verdict Case closed

Suprabets Casino - Player's winnings have been confiscated due to alleged T&C breach.

Resolved Submitted: 05 Jan 2024
Disputed amount: €2,420
Safety Index 4.6 Low
Our verdict Case closed

Spinaro Casino - Player's withdrawal is not being processed.

Resolved Submitted: 05 Jan 2024
Disputed amount: €48
Safety Index 7.9 Above average
Our verdict Case closed

Suprabets Casino - Player's winnings were confiscated.

Resolved Submitted: 05 Jan 2024
Disputed amount: €50
Safety Index 4.6 Low
Our verdict Case closed

WinLegends Casino - Player's account has been blocked.

Resolved Submitted: 05 Jan 2024
Disputed amount: €200
Safety Index 8.0 High
Our verdict Case closed

Justbit Casino - Player's withdrawal is being blocked due to technical issues.

Resolved Submitted: 05 Jan 2024
Disputed amount: 1,027 kr
Safety Index 4.9 Low
Show more complaints (+10)
Showing 9,501 - 9,510 of 13,838 complaints
1...950 951 952...1,384
Go to pageof 1,384 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.