Name: WinLegends Casino Review
Item: WinLegends Casino
Rating: 9.0
Author: Ayberk Ayan

OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Read our WinLegends Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio

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Pros and cons

Good selection of game providers
Deposits and withdrawals via cryptocurrencies
Tournaments available
Live chat support is available 24/7
Live dealer games are available

Limited responsible gaming options

Casino screenshots

WinLegends Casino Review

This review of WinLegends Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. WinLegends Casino earned a Very high Safety Index of 9.0. This confirms it as one of the safest and most fair casinos in our database. Continue reading our WinLegends Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of WinLegends Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of WinLegends Casino, we read and assessed Terms and Conditions of WinLegends Casino in-depth. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Based upon our estimates and collected information, we consider WinLegends Casino a big online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, WinLegends Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, WinLegends Casino has scored a Safety Index of 9.0, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, WinLegends Casino is associated with 13 other online casinos. The Safety Index of WinLegends Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

Our WinLegends Casino T&Cs review

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of WinLegends Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs review by clicking here.

Player complaints submitted about WinLegends Casino

When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

WinLegends Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 22 user reviews of WinLegends Casino, giving it a Mixed User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of WinLegends Casino

WinLegends Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

WinLegends Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.

Withdrawal limits, win limits, and payment method options

WinLegends Casino supports 29 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, Flexepin, Jetonbank, Interac e-Transfer, Bitcoin Cash (BCH), Ripple (XRP), Solana (SOL), USD Coin (USDC), Interac, Binance Coin (BNB), Bybit, Binance Pay, Cashlib, MiFinity, Dogecoin (DOGE), Tron (TRX), Litecoin (LTC), Tether (USDT), Ethereum (ETH), Wise, Bitpace, SEPA, Revolut.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
EUR 3,000 per day	No win limit
EUR 20,000 per month

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at WinLegends Casino.

Language	Website	Customer support	Live chat
English			24/7
Spanish
Portuguese			24/7
German			24/7
Finnish
Italian
Greek			24/7
French
Norwegian
Hungarian
Polish

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of WinLegends Casino to be good.

Slots and casino games at WinLegends Casino

WinLegends Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 86 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Belatra Games, Booongo (BNG), Relax Gaming, edict, Betgames, Smartsoft Gaming, Turbo Games, Platipus, Concept Gaming, Wizard games, Mancala Gaming, Spinmatic, Apollo Games, Aviatrix, Spribe, Kiron Interactive, Galaxsys, Triple Profits Games (TPG), BeeFee, Betsolutions, Mascot Gaming, Vivo Gaming, Champion Studio, Amusnet, PG Soft (Pocket Games Soft), Reel Play, Salsa Technology, Penguin King, VoltEnt, Live Games, Pascal Gaming, Fugaso, Felix Gaming, Spinocchio, Stakelogic, Peter & Sons, AvatarUX, AGT, Winspinity, 1spin4win, Betradar, CT Interactive, Popiplay, Gambit, Games Global, Creed Roomz, Winfinity, PopOK Gaming, InOut, Thunderspin, Barbara Bang, Playbro, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.

Bonuses and codes offered by WinLegends Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

We currently have 3 bonuses from WinLegends Casino in our database, which include:

50% up to C$1,450
75% up to C$730
100% up to C$730

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

Operator Altacore N.V.
Established 2022
Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of WinLegends Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 2

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Very good

Total complaints: 31

Opened 0
Unresolved 0
Resolved 12
Rejected 19

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Curaçao (CGA)OGL/2023/109/0075
Verified

Unfair terms and conditions

Bonus policy and related restrictions may apply even after meeting bonus wagering requirements
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis

Complaints about WinLegends Casino

All(31)
Opened(0)
Unresolved(0)
Resolved(12)
Rejected(19)

Player’s withdrawal has been delayed.

Disputed amount: 120,000 kr

Player's withdrawal has been canceled.

Disputed amount: 350 R$

Player's account is closed with winnings confiscated.

Disputed amount: €150

Player’s withdrawal has been delayed.

Disputed amount: €1,000

Player's account closed with funds confiscated.

Disputed amount: €40,000

Player demands refund after her account was blocked.

Disputed amount: €10,000

Player is encountering a delay in withdrawing winnings.

Disputed amount: 2,400 R$

Player's deposit is missing.

Disputed amount: 2,000 kr

Player's deposit is not showing up in the casino account.

Disputed amount: €120

Player has a deposit and bonus dispute.

Disputed amount: €35

Show all

Submit a complaint

Games

Explore the game selection available at WinLegends Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 12 Not Available: 3

Game providers

Show all (86)

Casino Bonuses

WinLegends Casino bonuses

Browse all bonuses offered by WinLegends Casino, including their no deposit bonus offers and first deposit welcome bonuses.

No bonuses available for players from Ohio

Unfortunately, it seems that WinLegends Casino does not offer any bonuses to players from your country.

Payment methods

Payments

Browse an overview of payment methods supported by WinLegends Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Show all (29)

Transaction limits

Withdrawal limits

€20,000

per month

€3,000

per day

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

CADEURARSAUDCHFCLPCOPHUFNOKNZDPLN

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 11 languages

EnglishFrenchGermanItalianSpanish 6 more

Live chat

Available in 4 languages

EnglishGermanGreekPortuguese

Customer support:

Available in 4 languages

EnglishGermanGreekPortuguese

Live chat rating

Good

Based on 5 tests

27 Sep 2025

Ayberk A.

Good

30 Jan 2025

Burak O.

Subpar

03 Jun 2024

Ayberk A.

Good

07 Nov 2023

Stefan M.

Good

24 Nov 2022

Martin P.

Subpar

User reviews

User reviews of WinLegends Casino

This is a place to share experience with WinLegends Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 21 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago

A decent casino with attentive support and a huge selection of games to suit every taste. The only downside is that withdrawals could be faster. But overall, it's a comfortable experience, and I'm happy.

attentive support
a huge selection of games

the withdrawal process could be faster

• 2 years ago

Hello i signed up to this casino through the good grade from the forum (8.2/10).
I did the KYC first and it was successfully. Then i deposit 25€ euro and played with bonus and lost both bonus and my deposit. Then i deposit again 25€ but i didn't use any bonus so it was raw money. I won 200€ and I decided to withdraw this money. I also pass the KYC for payment method. After 30 hours i asked about the progress of my withdrawal and told me to sent email to kyc@winlegends.com . I sent email where i kindly ask what its the status of my withdrawal. After some hours I tried to log in and my account is blocked "due to gambling issues"????? What is this joke?
I contacted chat and they told me administrator wants to block my account and i cannot re- open.
I didn't receive any email about blocking my account, nor the reason ,no nothing.
I think they are trying to block my withdrawal for some reason.
Guru can you help me and please lower this casino rate to lowest because its a pure scam.

I also open a complaint here

-zero support chat
-looking to gain money from block users
-stay away
-a lot of offers to get players and then stop them from getting their winnings

WinLegends Casino

Dear spyroslavranos5,

We would like to inform you that your situation has been reviewed and resolved as part of the forum complaint.

Thank you for your feedback about our casino.

• 2 years ago

I would like to share my extremely positive experiences on your platform and express my appreciation for various aspects of your casino.

First of all, I am impressed by the generous selection of promotions and attractive deposit bonuses that you offer your players. These measures have significantly improved my gaming experience and made me feel like a valued customer.

However, I would like to point out that some games cannot be played with bonus money. Although this is a limitation, I appreciate the transparency regarding the bonus conditions. This avoids misunderstandings and allows me to make conscious decisions while playing.

I have also noticed a significant improvement in the speed of the withdrawal processes. The finance team, which now also works on weekends, has helped payouts to be processed faster than before. These efforts are very commendable and make the overall experience even more enjoyable for me as a player.

Overall, I am extremely satisfied with my time at WinLegends Casino and look forward to continuing to take part in the exciting promotions. Many thanks to the entire team for the continuous improvement and nice gaming experience.

Many deposit bonusses [100-200%]
Nice support

400€ withdrawal limit per day

WinLegends Casino

Dear AleKing44,

Thank you for such a positive review of our casino.
Our team is very happy to hear that you liked our casino.
We do everything possible to make players feel comfortable playing on our casino website, and we also always try to increase the number of games and bonus offers.
We look forward to seeing you again!

Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!

• 2 years ago

I did an Offer from Freecash and these guy's didn't pay freecash for advertising So Freecash could not pay me for completing the Offer what a waste of 40$ smh

Support is trash

WinLegends Casino

Dear kelly.F,

Thank you for sharing your gaming experience at our casino.

Our development and support team always strives to do everything possible to ensure that players enjoy their time at our casino.
We inform you that our casino is not responsible for information located on a third party.
You can find all the latest information on our website. On our website every day there are many different promotions and offers according to which players can receive bonus funds/free spins to their gaming account.
You can also always clarify information through our Live Chat 24/7 or e-mail support@winlegends.com

Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!

• 2 years ago

edit . I woke up this morning and logged into the casino and I see that it is fully verified. so I ordered a withdrawal and after 2 hours the money was paid. So I have to apologize to the casino for the rash stories. This is the 5th casino in this network that pays me my winnings. always after the verification was approved, you had to wait at least 24 hours for the payment. And here's a nice surprise, I waited only 2 hours However, it gives a very positive rating.everything would be fine if the support worked properly.
I sent them the following documents to verify my address. phone bill internet bill ,bank statement with teo types. and insurance contract. Hard veryfity adress, dont know why. other casino accepted this document, This casino csntt.
plzz repaid this system

WinLegends Casino

Dear kszysio,

Thank you for sharing your gaming experience at our casino.

We would like to inform you that the financial department tries to process all withdrawal and verification requests as quickly as possible and strictly follows the established rules. The speed of account verification depends on how quickly the player provides the necessary documents and on the workload of the financial department.

After a thorough review of your situation, it turned out that on November 9, after unsuccessful automatic verification on the site, you sent documents by email to the financial department. Your documents were successfully accepted by the financial department and your account was verified on November 10, and your withdrawal request was processed, of which you were notified by email.

We always strive to ensure that our users have a pleasant time and play in our casino.

If you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com

We are always happy to help you!

• 2 years ago

I tried here based on GURU (rating "HIGH") and deposited based on the fact that this casino offers Playtech, I also received the bonus 75%: Think everything is fine, start playing and what happens, Playtech is not playable! (although it worked in the test when I hadn't made a deposit yet! 2nd shock, I wanted to play Midas Golden Touch afterwards, I thought wrongly, it can only be played without a bonus / in no casino this is only possible without a bonus allowed!!) then I canceled the bonus because somehow you have to gamble away the money!!! again Midas RTP value is not even 0.01!! Stay away from this casino, I can only advise, how can Guru rate such a casino as HIGH.

absolutely nothing!!
absolut nichts!!

everything even the slots are rigged!
alles selbst die Slots sind manipuliert!

WinLegends Casino

Dear alfredferchof,

Thank you for sharing your gaming experience at our casino.

Our casino is 100% complete in the functional plan. All sections of our casino work correctly. If the provider has blocked your region from playing, unfortunately, we cannot influence it.
We would like to inform you that every player can win in our casino!
We have over 8,000 online games including slot machines, roulette, blackjack, and more.
In our casino, games are presented only by official developers, and all game results are generated on the side of the game provider, which means that our casino cannot influence the RTP of games in any case.

Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!

• 2 years ago

Firstly, There are zero winning here. No return even after depositing so much money. Secondly, With bonus money, all good games, which has the potential of big win, are not allowed. Thirdly, there is no responsibile gaming option. I had blocked my account with them, With just 1 email they reopened my account.

WinLegends Casino

Dear soccer,

Thank you for sharing your gaming experience at our casino.

We would like to inform you that every player can win in our casino!
We have over 8,000 online games including slot machines, roulette, blackjack, and more.
In our casino, games are presented only by official developers, and all game results are generated on the side of the game provider, which means that our casino cannot influence the RTP of games in any case.

In some cases, we can open your account again after its closure, if you ask us to do it again. For opening the account again we will use that information about your identity and payment methods, which were mentioned in your previous (closed) account. The Terms of Use will be in force at the date of any such re-opening and any prior entitlements (including, but without limited, to bonuses or contingent winnings) will no longer be valid.

Please, if you have any questions or difficulties, contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you!

• 2 years ago

One of the worst casino websites i have played. Tried it because of the good reviews from other gambler sites, but was disappointed in the end.
Website was so slow and unplayable, many game just show as blank and there was no "play " icon visible.
If i had known it would be this slow, would have never made a deposit, but it's rare to find a casino site like this.

decent selection of deposit methods;
fast deposit.

slow website and lag;
little selection of games;
no responsible gaming options;
no slots filter or sorting.

WinLegends Casino

Dear Arturio,

Thank you for sharing your experience playing at our casino.

Our development and support team always strives to do everything possible to ensure that players enjoy their time at our casino.
So that the menu of any section is convenient for everyone and the player does not have any difficulties.
WinLegends offers its players only the best online games. You can find and sort them in our advanced slot filter.
We have over 7,500 online games including slots, roulette, blackjack and more. We strive to cooperate with the best gaming software companies in the industry: Microgaming, NetEnt, Evolution Gaming, Betsoft and other companies.

Please, if you have any questions or difficulties, contact the 24/7 live chat or email support@winlegends.com.

We are always happy to help you.

• 3 years ago

DANGER!!! The list of excluded games in the bonus terms and conditions is wrong!!! Many games cannot be played! The justification "The providers would change the list too often"... I've never heard anything like that. None of the games I wanted to play were available, although I read the bonus terms and conditions in detail, none of the games were named. Unbelievable

Unfortunately nothing positive due to the miserable impression of the wrong terms and conditions
Leider nichts positives aufgrund des miserablen Eindruck der Falschen AGB

Wrong bonus terms and conditions
Falsche Bonus AGB
Support doesn't seem to care
Scheint den Support nicht zu interessieren

• 3 years ago

Hello,
actually a nice casino with many games and a good presentation. But the payout speed leaves a lot to be desired. Although you have been verified for almost a year, the approval of the payout takes forever, for me it has been 6 days. 24 hours are specified in the terms and conditions. Deposit was made without a bonus, this does not even have to be checked.

Many games and providers
Viele Spiele und Anbieter
Good presentation
Gute Aufmachung
Many offers
Viele Angebote

Payout Duration
Auszahlungsdauer
VIP chat is pointless
VIP Chat ist sinnlos

WinLegends Casino

Dear Zippex83,

Thank you for sharing your gaming experience at our casino.

We notify you that the financial department is trying as quickly as possible to process all requests for withdrawal of players and strictly follows the established rules. Since we value our players, as well as strive to spend time in our casino was just fun.

Withdrawals are processed by the financial department within 24 hours, but the withdrawal limits and the period required for this procedure may vary, depending on the method of withdrawal, the status of the player's account and other possible factors affecting the process of withdrawal.
In your case, the game session is being checked, according to the current rules of our casino. You are successfully notified of this check. As soon as it will be completed you will be notified.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com

We are always happy to help you.

• 3 years ago

They are thieves I was waiting for the withdrawal for more than a month and they blocked my account saying that I had an addiction since I only made a deposit because they never let me withdraw

they steal your money
te roban el dinero

they block your account
te boquean la cuenta
They take time to validate you so as not to give you the withdrawals
tardan en validarte para no darte los retiros

WinLegends Casino

Dear popa45,

Your review has been reviewed in detail.
The Risk Department has found that you have violated the rules of our casino with which you have agreed and committed to comply.
We would like to inform you that detailed information on the reasons why your account was closed was sent to your email address which you provided during registration.
The email was sent right after your account was closed. Please check your email.

Best regards.
Winlegends Casino.

• 3 years ago

On March 27th, 2023 I made a deposit at Winlegends via the payment provider Picksell. This was also debited from my account on the same day. However, nothing has ever been credited to me since I've been in svhrift transactions with winlegends and picksell me at winlegends . Attention winlegends embezzles your money and no help is offered, you are only fobbed off with a link which is not usable. Support Kyc does not answer emails because the live support has nothing to do with financial matters. So if you don't just want to lose your money when playing, but also want to be cheated of your money when you deposit, then play at Winlegends ..... !!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!! Don't let the reviews fool you winlegends promises game credit for positive reviews

In the beginning everything is fine
Am anfang ist alles gut

Misappropriated deposits
Veruntreut Einzahlungen
No help from support
Keine hilfe durch support

WinLegends Casino

Dear Alexander8734,

We are very sorry about your deposit situation, but unfortunately, we can't influence this.
You should go to your Picksell account and update your payment status by following this link: https://shopping.picksell.eu/profile/orders
Further, if your payment will not pass, you should contact the technical support of Picksell.
Also, want to note that every time you contacted us you always got an immediate and detailed reply. If you haven't received any emails, please also check your spam folder in your email.
Our technical support and finance department always looks after each and every case without delay.

Best regards.
Winlegends Casino.

• 3 years ago

Two weeks ago it won't let me withdraw. I already sent all the documentation they asked me for. The only thing they say is that I wait for the answer by mail.

They have many casino and arcade games and roulette wheels.
Tienen muchos juegos de casinos y arrcade y ruletas .

It takes time to verify to be able to withdraw.
Tarda en verificar para poder retirar .

• 3 years ago

Was invited to register in this casino by greek casino streamer. Wanted to deposit and claim first bonus but in order to to get working account you need to pass verification. I tried to open verification in PC computer but their system not allowed to upload my document files I hold in PC instead they want to scan documents with camera which my PC not has and I am not sure if I had it worked as how will you scan your big utility bill document with small camera? I came to chat and asked I have difficulties verifying account and is it possible to send my documentation using email. They replied yes it is possible and gave me email kyc@winlegends.com . I did attached my documents to email and sent to verify account so I can deposit and start playing. I wrote this:

Hello I was not able to complete verification as my personal computer does not have a camera for the second step. I added both my ID card sides and address proof to verify the account manually.

Their reply

Please be advised that confirming your identity in the automatic verification program is a necessary procedure.
Please note that you can use your phone or other devices that have a camera to confirm your identity.
Regards from the finance department!

Hello I use a phone with a Symbian system and it does not work with your verification so that is why I sent you documents to verify my identity manually.

Hello it is 4 days and my account is still not verified. Did you reviewed documents I sent from my email?

We would like to inform you that without passing the automatic verification program it is impossible to verify your account.
Regards from the finance department!

In that case I will not be able to play because you force me to have a special device and I am happy with the current device I use but it has no such options to work with your verification. Please consider updating your verification option to not ignore specific players which are interested in playing.

So chat support gave false information I can verify account sending my document to email and now they have my document copies I sent from email. And they force me to have specific devices to pass verification like IOS or android device but even if you buy this device you will not be sure if it will work as they not provide list of devices which work with their automatic verification as those devices use different IOS and android versions. Not looking professional and quality casino I not recommend trying registering here.

The chat support give false information
They ask to verifiy account in their automatic system and force you to have specific devices to work with that system and they not provide information which devices work with that automatic system

WinLegends Casino

Dear sofiafr,

We notify you that any player in our casino can pass the verification of the account at any time.
After passing the registration of the account, each player has access to games / bonus offers and the ability to deposit to the gaming account using different payment systems.
The passing of automatic verification is available both through mobile devices (IOS / Android), as well as with the help of PC. None of our players have not yet had problems with the automatic verification of the account.
Based on your individual situation with your mobile device and its operating system, which unfortunately is no longer supported in most cases, the casino administration is going to solve your problem.
Notify you that the documents sent by you were checked by the financial department, and automatic verification has been disabled for your account. Notification about the successful checking of your documents was sent to your e-mail.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com.
We are always happy to help you.

• 3 years ago

I WAIT LONG TIME FOR COMPLETE WITHDRAWALS

Wait long time to complete withdrawals

WinLegends Casino

Dear Mariner,

We notify you that the financial department is trying to process all requests for withdrawal players as quickly as possible and strictly follows the established rules. Since we value our players, as well as strive to have nothing but fun while playing at our casino.
Each player can request up to 3 active withdrawal requests at one time. Withdrawals are processed by the financial department within 24 hours, but the withdrawal limits and the period required for this procedure may vary, depending on the method of withdrawal, the status of the player's account, and other possible factors affecting the process of withdrawal.
Based on the above mentioned, all payments of winnings are made smoothly, without delays, and strictly to the rules which are in general access and are not hidden from anyone.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com.
We are always happy to help you.

• 3 years ago

They offer great promotions , in the terms there is a list with games that you cant play when you have an active bonus.
The truth is that there are way more games than they say that you cant play. Also even when asked (without playing a single cent of the deposit) to cancel my bonus and return the money since the terms are wrong they said that i must wager 3x the deposit in order to withdraw.

Not even following their own terms

WinLegends Casino

Dear ponr12,
Thank you for your feedback and hope that you ended up with positive emotions being on our project.

Every day there are dozens of new games and unfortunately not all of them are available to play on bonus, as in all projects.

We work every day on the bonus policy of the project to make it interesting for each client and the wagers are lower. Lots of daily quests, achievement and more you can see every day.

As for the withdrawal of funds, yes, you are right, to withdraw funds must meet the conditions of x3 betting amount of your deposit, this is the rules of the project and it is always available on the site for review.

Do not forget to check your login and also check your email address, as every week there are no deposit bonuses and exclusive offers on your deposit with a high % bonus. Thank you for your feedback and hope you end up with positive vibes while staying with us on the project.

We always strive to ensure that our users enjoy playing on our brand, so if you have any difficulties, we will be only glad to help you!

• 3 years ago

I can't understand the bad rating. The casino has great support, account verified within minutes. Lots of bonuses, all non-sticky. And I don't think the games are fake. I had higher winnings here than in other casinos.

Great bonuses
Tolle Boni
Huge selection of games
Riesen Auswahl an spielen

Pragmatic not allowed when wagering
Pragmatic beim Wagern nicht erlaubt

WinLegends Casino

Dear HeadHunter747,

Thank you for sharing your gaming experience at our casino.

Our development and support team is always trying to do everything possible to make players enjoy their time at our casino.
So that the menu of any section was convenient for everyone and the player did not have any difficulties.
Our team is very happy to see you enjoying our casino.

We are looking forward to seeing you again!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you.

• 3 years ago

Casino is very good ,I can recommend these casino give a lot of bonuses you can always rely on quick help.

WinLegends Casino

Dear rokselakamila,

Thank you for such an objective and positive review of our casino.
We are looking forward to seeing you again!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you.

• 3 years ago

Hello players ! Im new on this casino but all work perfect. Website is very good and support its fast and helpful. Casino have many providers,games and promotion for new and old players. Come and play !

Good support
Nice website
Many games and oroviders

Need more payment option

WinLegends Casino

Dear priestoso,

Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed our casino. We will not stop at that, we want every moment in our casino to bring you only positive emotions.

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you.

• 3 years ago

casino guru,
for me it remains a great mystery how this casino, honest and reliable in payments like few others, is reviewed as a casino with a bad reputation.
Otherwise Buran casino, a real scam that takes advantage of the T&Cs to not pay winnings, is reviewed as a good casino.
Either you at Casino-Guru are in bad faith and reviewed in a completely dishonest way or you consider WinLegend a bad casino because somehow it suits you.
WinLegend turns out to be, from direct experience, a serious and above all honest casino with payments. Specify better what are the T&Cs why you shouldn't play in this casino, because honestly, your reputation is completely wrong.

Many Providers
Good Interface
Quickly Withdrawal
Good Support
Payout regular

Nothing to say
Limit Daily Withdrawal

WinLegends Casino

Dear nicolettalaconeo,

Thank you for sharing your gaming experience at our casino.

Thank you for such an objective and positive review of our casino. We are trying to increase the list of bonus offers.
In our casino, each player will be able to find interesting and individual offers.

Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@winlegends.com
We are always happy to help you

• 3 years ago

It's not worth trying. Like every AltacoreN.V casino so far. The games are simply not able to pay any winnings. Either they use games with a very low RTP or the games are fake.

It looks nice
Lepo izgleda

Everything is negative
Sve je negativno

WinLegends Casino

Dear Blazan,
We are pleased that you shared your experience, but unfortunately we cannot take this review seriously.
We only use licensed providers and you can write any provider if you want to know if we use their software or if it is fake.
We understand that you may have lost your deposit and this review was written in anger, but do not despair, we have excellent bonuses and we are always loyal to our customers, but we can not influence the RTP slots.
If you encounter any difficulties on the project, which you have not mentioned here, we will be glad to help you if you contact us via live chat or e-mail.

We have an excellent bonus policy and it is not difficult to win back the bonus because the wager is low and there is no limit on withdrawal.
Also withdrawal is increased up to 1000 EUR per 1 transaction, which can't help but please.

We always strive to ensure that our users enjoy playing on our brand, so if you have any difficulties, we will be only glad to help you!

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