FreeSpino Casino Review

The player from Switzerland had been waiting for his payment for two weeks despite the casino's claim to have processed payments within 48 hours. The payment request had been canceled twice due to a supposed technical error. This had been the player's first withdrawal attempt. The player had provided all the necessary communication between him and the casino's customer support. Despite our efforts to contact the casino, there was no response. We learned that the casino had been closed. We had advised the player to contact the licensing authority, the Curaçao Antillephone N.V. Due to the lack of cooperation from the casino, we marked the complaint as 'unresolved'.

The player from South Africa had faced difficulties in withdrawing his winnings from an online casino. Despite having passed the casino's KYC verification and attempted to withdraw via different methods, all his requests had been rejected, and he had been charged by his bank for failed transactions. The player had also reported a lack of communication from the casino. After the Complaints Team had intervened and communicated with the casino, the player confirmed that he had received his winnings. However, the bank charges resulting from failed transactions were not refunded. The issue was then marked as 'resolved' by the Complaints Team.

The player from Germany has satisfied all the wagering requirements and completed verification but is unable to withdraw winnings from the casino. Customer support and live chat are not responding. The player later informed us that he received his winnings and the complaint was closed as resolved.

The player from Sweden experienced a withdrawal delay. It took five days for his documents to be approved and his first withdrawal was canceled due to processing delays. His second withdrawal has been pending for 14 days. The casino's support is unresponsive on chat and via email. The player later informed us that he received his winnings, so we closed the complaint as resolved.