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OverviewBonusesUser reviews13Safety Index explainedDiscussion51Payment methods52
ExciteWin Casino Review
Our expert casino review team has carefully analysed ExciteWin Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Based on our evaluation methodology, ExciteWin Casino scored a Very high Safety Index of 9.2, which means it is one of the best online casinos on the web in terms of player safety and fairness. Continue reading our ExciteWin Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of ExciteWin Casino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of ExciteWin Casino, we thoroughly read and reviewed the Terms and Conditions of ExciteWin Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, ExciteWin Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature ExciteWin Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, ExciteWin Casino has attained a Very high Safety Index of 9.2. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
Note: As far as we are concerned, ExciteWin Casino is related to 3 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of ExciteWin Casino. They had a positive effect.
Terms and Conditions of ExciteWin Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of ExciteWin Casino during our review.
Player complaints regarding ExciteWin Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
User feedback and reviews of ExciteWin Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 13 user reviews of ExciteWin Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
ExciteWin Casino is owned by NovaForge Ltd , and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
ExciteWin Casino is licensed by Anjouan Gaming in Comoros.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 425,000 per day
CLP 5,950,000 per month
COP 2,000,000 per day
COP 30,000,000 per month
CZK 12,500 per day
CZK 175,000 per month
INR 40,000 per day
INR 560,000 per month
JPY 65,000 per day
JPY 775,000 per month
KZT 245,000 per day
KZT 3,400,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PLN 2,000 per day
PLN 31,500 per month
SGD 800 per day
SGD 10,000 per month
ZAR 10,000 per day
ZAR 135,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at ExciteWin Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
German
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
French
24/7
Norwegian
24/7
Polish
24/7
Hungarian
24/7
Arabic
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at ExciteWin Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of ExciteWin Casino as average.
Slots and casino games at ExciteWin Casino
Players can enjoy these types of casino games at ExciteWin Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 147 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Leander Games, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, EveryMatrix, Betgames, FBM Digital Systems., Fantasma Games, Turbo Games, Platipus, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Bundesliga Virtual, Spadegaming, Apollo Games, G Games, Aviatrix, NetGaming, All For One Studios (ALL41), OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, BeeFee, On Air Entertainment, Reevo, Mascot Gaming, Triple Edge Studios, Amusnet, Givme Games, PlayPearls, PGsoft (Pocket Games Soft), Gameburger Studios, Real Dealer Studios, Ela Games, Pascal Gaming, OctoPlay, Skywind Group, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, 3 Oaks Gaming, Shady Lady, Winfinity, Gaming Realms, Vibra Gaming, Golden Rock Studios, Spinberry, Stormcraft Studios, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, Felt Gaming, Tequity, RevDev, Skillzzgaming, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Atmosfera Live, RAW iGaming, Foxium, Betsolutions, Bally Wulff, SlotMill, Onlyplay, OneXtwo Gaming, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Penguin King, Nucleus Gaming, VoltEnt, Leap Gaming, Switch Studios, Ortiz, Gamebeat, Kajot, Synot Games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Woohoo Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Creed Roomz, Just For The Win, PopOK Gaming, PatePlay, InOut, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, EURASIAN (EA) Gaming, Ruby Play, Ka Gaming.
ExciteWin Casino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from ExciteWin Casino based on the data from our database.
Note: Take a look at our designated ExciteWin Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by ExciteWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(13)
User reviews of ExciteWin Casino
This is a place to share experience with ExciteWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
If I hadn't made the public complaint on Casinoguru I wouldn't have received my 1,500 BRL, it took them 15 days to pay me. The high score does not match the Casino, I will never play there again.
Se eu não tivesse feito a reclamação pública no Casinoguru eu não teria recebido meus 1.500 BRL, demorou 15 dias para me pagarem. A nota alta não condiz com o Casino, nunca mais jogarei nele.
The qualities are overshadowed by the delay in withdrawal and receipt with public complaint Casinoguru
As qualidades são ofuscadas pela demora saque e recebimento com reclamação pública Casinoguru
You run the risk of receiving your winnings without a public complaint
Corre o risco de receber seus ganhos sem reclamação pública
Withdrawal was paid with public complaint took 15 days
Saque foi pago com reclamação pública demorou 15 dias
Do not play here, there is more glitches than you can imagine. Constantly logging you off in the background while you play your funds away. You realise that when you can’t land a bonus if you’re life depended on it so go back to the main menu to find out you’re logged out and there’s nothing you can do because chat has no idea and does not communicate with the casino at all. Third party payment vendors constantly flag your bank as possible fraud. I’ve spent too much money here for too long to never have had a withdrawal in 2 years. I researched the casino owners and let’s just say…they prioritise employees that know how to write code and the casino burns through employees like dirty laundry. Avoid this casino at all costs…I have no idea how they have a 9/10 rating.
Large variety of slot providers
Support have no contact with the casino whatsoever and cannot help
Level 5 vip means absolutely nothing
Website logs you off in the background while you continue to spend your money
Horrible casino....feels like the Internet in 1980....Games don't load or stutter...Payouts at this club, as always, at least 2 weeks....well, I can only advise against it, but everyone has to do it themselves knowledge...
Grauenvolles Casino....fühlt sich an wie Internet 1980....Spiele laden nicht oder ruckeln...Auszahlungen bei diesem Verein wie immer mindestens 2 Wochen....na ja, kann ich nur von abraten, muss aber jeder selber wissen...
A large selection of games, rtp seems ok, you can play longer than in other casinos, deposits are quick and hassle-free. Even managed to win something.
Duży wybór gier, rtp wydaje się ok, da się pograć dłużej niż w innych kasynach, wpłaty szybkie i bezproblemowe. Nawet udało się coś wygrać.
Worst place I ever played. No scatters hit, no wins whatsoever. Will never play there again and will go out of my way to make sure no one that I know ever makes the same mistake as I did signing up. No fun at all.
Beware of dealing with this casino, it is a fraud, and they lied to me, as they told me to make a deposit and you will be given a bonus for the deposit, but they lied to me
Beware of dealing with this casino, it is a fraud, and they lied to me, as they told me to make a deposit and you will be given a bonus for the deposit, but they lied to me
ExciteWin Casino
Very sorry to hear you have not been happy with our services.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Incredibly bad casino. I've been waiting for my payout for three weeks. Anyway, it's outrageous that you can only pay out 500 euros, but on top of that, they want to see my bank statements for the last three months. Where I ask myself what the casino does to my finances and then I should confirm my identity again via a separate app that is not even available in the app store, although they already have documents from me. I think I'll get a lawyer, I feel like I applied for a loan and all I want is the money I won
Unglaublich schlechtes casino. Ich warte seit drei Wochen auf meine Auszahlung. Unverschämt ist sowieso das man nur 500 euro auszahlen kann aber dazu kommt noch das die von mir Kontoauszüge der letzten drei Monate sehen wollen. Wo ich mich frage was den casino meine Finanzen angeht und dann soll ich über ne separate app die noch nicht mals im appstore verfügbar ist meine Identität nochmal bestätigen soll obwohl die schon Dokumente von mir haben. Ich denke ich werde mir nen Rechtsanwalt nehmen, ich komm mir so vor als hätte ich nen Antrag für nen Kredit gestellt und dabei will ich nur mein gewonnenes geld
ExciteWin Casino
Very sorry to hear you have not been happy with our services. We are currently reviewing your account and will reply to you as well here on your complaint post.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
I won a low 4-digit sum immediately after my first deposit and my withdrawal requests are always rejected with no reason whatsoever. I also opened a case here that had to be closed unsolved because the casino didn't get in touch with the Casino Guru team when asked.
Conclusion: CHEAT! Stay away from this casino!
UPDATE: The casino contacted Casino-Guru after a month and my money was paid out! Thanks to Casino-Guru for the support!
Ich habe unmittelbar nach meiner ersten Einzahlung eine niedrige 4-stellige Summe gewonnen und meine Auszahlungsanträge werden immer nur ohne Begründung abgelehnt. Ich habe auch hier einen Fall eröffnet, welcher ungelöst geschlossen werden musste, da sich das Casino auch nicht auf Anfrage vom Casino Guru Team gemeldet hat.
Fazit: BETRÜGER! Lasst die Finger von diesem Casino!
UPDATE: Das Casino hat sich nach einem Monat nun bei Casino-Guru gemeldet und mir wurde mein Geld ausgezahlt! Danke an Casino-Guru für die Unterstützung!
Big offer - but brings nothing
Großes Angebot - aber bringt ja nichts
The site LOOKS trustworthy - but it isn't
Die Seite WIRKT vertrauenswürdig - ist sie aber nicht
There is NOTHING positive
Es gibt NICHTS positives
UPDATE: My money was paid out after all! This is actually VERY POSITIVE (actually it should go without saying)
UPDATE: Mein Geld wurde nun doch noch ausgezahlt! Das ist tatsächlich SEHR POSITIV (eigentlich sollte es selbstverständlich sein)
Payment forever not possible
Auszahlung ewig nicht möglich
Customer service does not respond to my answers or only sends me back standard phrases
Kundenservice reagiert nicht auf meine Antworten bzw. schickt mir nur Standardfloskeln zurück
Processing time until the withdrawal requests are rejected takes forever
Bearbeitungsdauer bis die Auszahlungsanträge abgelehnt werden dauert ewig
They somehow try to stall the customers with their delayed actions
Sie versuchen die Kunden irgendwie hinzuhalten mit ihrem verzögerten Handeln
ExciteWin Casino
First of all congratulations to your WIN!
Very sorry to hear you have not been happy with our services.
Please contact our support for any feedback you might share so we can ensure to improve our entertainment services to you.
Another great casino site to go to. I really believe that this can potentially be one of my favourites aside from a few glitches which are very minute. All in all, go try it out, you'll be surprised by the number of games that are available and why you should give it a go.
ExciteWin Casino
Thank you Elvira00!
We appreciate your feedback a lot since we do our best to have our customers entertained the best possible way and our goal is to only see happy customers like yourself!
I have struggled to withdraw my money for over 3 weeks. After contacting the casino daily with no reply, they finally told me I needs to verify my account after 2 full weeks. I have sent documents to verify. After 3 days two documents were rejected. So I resent according to what they asked. That was 3 days ago. The communication is terrible. Live chat personnel don’t seem to have any contact with financial department which is strange. The casino is a scam. Avoid at all costs
micker33
Unregistered user
• 4 years ago
Unfortunately, the casino is not recommended. Aside from a good selection of games, the process of verifying the player when making a withdrawal is utterly disastrous. You are put on hold for a long time, constantly asked for new documents and unfortunately only get feedback once a day (when it comes up). In addition, the bonus offer including the sales conditions is under all sow. There is only limited help in the chat. Better stay away and look for a reputable casino!
Leider ist das Casino nicht zu empfehlen. Abgesehen von einer guten Auswahl an Spielen ist der Prozess zur Verifizierung des Spielers bei einer Auszahlung absolut katastrophal. Man wird lange hingehalten, ständig nach neuen Dokumenten gefragt und bekommt leider nur (wenn es hochkommt) einmal am Tag eine Rückmeldung. Zudem ist das Bonusangebot inkl. der Umsatzbedingungen unter aller Sau. Im Chat wird einem auch nur bedingt geholfen. Lieber Finger weg und ein seriöses Casino suchen!
verification
Verifizierung
Payout
Auszahlung
bonus
Bonus
Safety Index explained
Safety Index of ExciteWin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ExciteWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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