HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44696Opened920Not solved5592Solved12624Rejected25560
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €140

IceCasino - Player’s deposit has been declined.

IceCasino
Safety Index:Very high Submitted: 06 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: 22,000 kr.

BDM Bet Casino - Player’s withdrawal is delayed.

BDM Bet Casino
Safety Index:Very high Submitted: 06 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €3,600

888 Casino - Player's withdrawal has been delayed.

888 Casino
Safety Index:Above average Submitted: 06 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: Can$250

Zip Casino - Player’s withdrawal has been delayed.

Zip Casino
Safety Index:High Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €300

Swiper Casino - Player's withdrawal is delayed.

Swiper Casino
Safety Index:Very high Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €4,538

Platincasino - Player's withdrawal is delayed and winnings are unprocessed.

Platincasino
Safety Index:High Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: Can$200

Universal Slots Casino - Player’s account has been closed.

Universal Slots Casino
Safety Index:Below average Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €5,000

Mr Bet Casino - Player’s winnings haven’t been received yet.

Mr Bet Casino
Safety Index:High Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: €40,000

Royspins Casino - Player's winnings have been confiscated.

Royspins Casino
Safety Index:High Submitted: 05 Nov 2024
Resolved Our verdict

Case closed

Disputed amount: $35

1win Casino - Player is unable to withdraw funds.

1win Casino
Safety Index:Above average Submitted: 05 Nov 2024
Show more complaints (+10)
Showing 81 - 90 of 12,624 complaints
1...8 9 10...1263
Go to pageof 1,263 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news