bet-at-home Casino - Player’s withdrawals are being delayed.

I would like to file a complaint against bet-at-home because I am currently unable to withdraw my funds.

My account is fully verified, but every withdrawal attempt gives me an error.

I tried both the same Mastercard I used to deposit and a bank transfer via IBAN, with the same result.

I have not been given a clear reason for why my withdrawals are being blocked.

I would appreciate Casino Guru’s help in contacting bet-at-home and resolving this issue so I can access my funds.

Thank you.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Are there any other payment methods available for withdrawals in your account?
• Have you tried reaching out to the casino customer support through live chat or email to assist you with your withdrawals?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika