HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43851Opened871Not solved5495Solved12385Rejected25100
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: 43,266 ₮

Everygame Casino Red - Player's account has been closed after a big win.

Everygame Casino Red
Safety Index:Above average Submitted: 02 Sep 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €61,000

Goldwin Casino - Player's withdrawal is delayed and account access is restricted.

Goldwin Casino
Safety Index:Above average Submitted: 02 Sep 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £1,157

Nine Win Casino - Player’s withdrawal is delayed.

Nine Win Casino
Safety Index:Above average Submitted: 02 Sep 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 4,000 zł

Mr Bet Casino - Player’s withdrawal has been delayed.

Mr Bet Casino
Safety Index:High Submitted: 02 Sep 2024
Case closed Our verdict

Other

Disputed amount: €5,000

BookofCasino - Player claims that payment has been delayed.

BookofCasino
Safety Index:Very low Submitted: 02 Sep 2024
Case closed Our verdict

Player stopped responding

Disputed amount: A$2,080

Rollino Casino - Withdrawal of player's winnings has been delayed.

Rollino Casino
Safety Index:Below average Submitted: 02 Sep 2024
Case closed Our verdict

Other

Disputed amount: ??

777onfire Casino - Player is facing communication issues with the casino.

777onfire Casino
Safety Index:Fresh casino Submitted: 02 Sep 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Spinrollz Casino - Player’s account remains open despite self-exclusion.

Spinrollz Casino
Safety Index:Above average Submitted: 02 Sep 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €3,500

Winawin Casino - Player’s self-exclusion request is not honored by partner casinos.

Winawin Casino
Safety Index:High Submitted: 01 Sep 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €800

Bruce Bet Casino - Player's complaints about not receiving winnings.

Bruce Bet Casino
Safety Index:High Submitted: 01 Sep 2024
Show more complaints (+10)
Showing 811 - 820 of 25,100 complaints
1...81 82 83...2510
Go to pageof 2,510 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news