HomeComplaintsSignalbet Casino - Player's withdrawal is delayed.

Signalbet Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 22h 15m 50s

Signalbet Casino
Safety Index 3.5 Low

Case summary

The player from Moldova reports ongoing issues with a casino that has not processed their withdrawal, which remains in the status 'request withdrawal.' The player describes the casino as fraudulent and notes that support is unresponsive.

Public
Public
12 hours ago

Scam fraudulent casino. They don’t pay out money. The withdrawal is permanently stuck with the status ‘request withdrawal’. Support is silent.

Public
Public
1 hour ago

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Public
Public
1 hour ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Could you please specify when exactly you submitted your withdrawal request?
  • Have you made any successful withdrawals from this casino before?
  • Have you passed the full KYC verification, or at least submitted any identity documents to the casino for the verification process?
  • What types of games did you play to accumulate the winnings you've been trying to withdraw?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

leonleonidovich has 6d 22h 15m 50s to reply

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