HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,222Opened1,046Unresolved4,890Resolved11,966Rejected20,320
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from player

Amonbet Casino - Player's account closure request has been ignored.

Closed Submitted: 29 Dec 2024
Disputed amount: £1,379
Safety Index:Very low
Our verdict Unjustified complaint

Nine Casino - Player's account is closed without reason.

Closed Submitted: 29 Dec 2024
Disputed amount: €3,500
Safety Index:High
Our verdict Player stopped responding

Immerion Casino - Player’s withdrawal is delayed due to review.

Closed Submitted: 29 Dec 2024
Disputed amount: €480
Safety Index:High
Our verdict Unjustified complaint

Goldspin Casino - Player’s account is closed and winnings are confiscated.

Closed Submitted: 29 Dec 2024
Disputed amount: €5,960
Safety Index:High
Our verdict Unjustified complaint

Lamabet Casino - Player faces repeated verification delays.

Closed Submitted: 29 Dec 2024
Disputed amount: €4,000
Safety Index:Very high
Our verdict Player stopped responding

CryptoLeo Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 29 Dec 2024
Disputed amount: CUC$44
Safety Index:High
Our verdict Player stopped responding

Verde Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 29 Dec 2024
Disputed amount: €490
Safety Index:Very high
Our verdict Insufficient evidence from player

Incognito Casino - Player's winnings have been confiscated.

Closed Submitted: 29 Dec 2024
Disputed amount: €500
Safety Index:Very low
Our verdict Player stopped responding

GETX Casino - Player's funds are delayed in the casino.

Closed Submitted: 29 Dec 2024
Disputed amount: 50,000 руб
Safety Index:High
Our verdict Unjustified complaint

Whale.io Casino - Player's account closure request is ignored.

Closed Submitted: 29 Dec 2024
Disputed amount: C$2,500
Safety Index:Above average
Show more complaints (+10)
Showing 7,371 - 7,380 of 20,320 complaints
1...737 738 739...2,032
Go to pageof 2,032 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.