HomeComplaints4raBet Casino - Player's account is closed and seeks help.

4raBet Casino - Player's account is closed and seeks help.

Closed
Our verdict

Player stopped responding

Amount: 100,000 INR

4raBet Casino
Safety Index 8.1 High

Case summary

The player from India reported that his account at 4rabet was blocked, and he claimed that he had been defrauded of 1 lakh rupees. He requested assistance in unblocking his account. The issue remained unresolved as the player did not respond to the Complaints Team's inquiries for clarification and further information, which led to the rejection of the complaint.

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1 year ago

im Vivek 4rabet account is block he is fraud with me 1 lakh rs plz help ne

my account is [email address hidden by Casino Guru]

plz sir

unblock my I’d

Edited by a Casino Guru admin
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1 year ago

Dear vivekparajiya710,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please specify what types of games you played?

Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

Did you play with or without a bonus?

Has the casino explained in more detail what type of fraud you allegedly committed?

I hope we will be able to help you resolve this situation as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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1 year ago

& verification also complete plz

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1 year ago

I’m sand my all document all I’d proof but not verified so plz verified & withdrawal my money issu solve plz

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1 year ago

Could you please explain in more detail which documents you provided to the casino for verification? From your responses, it's not entirely clear whether your documents have been verified by the relevant casino department, or if you're still waiting for the verification process to be completed.

Additionally, I kindly ask that you forward all communication between you and the casino regarding the issue with your account to veronika.f@casino.guru.

Thank you for your cooperation.

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1 year ago

Dear vivekparajiya710,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

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1 year ago

Could you please specify what types of games you played?

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1 year ago

Dear vivekparajiya710,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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