HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,217Opened928Unresolved5,212Resolved12,639Rejected21,438
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

SlotNeo Casino - Player's withdrawal is delayed and request date altered.

Closed Submitted: 29 Apr 2026
Disputed amount: C$2,300
Safety Index 5.6 Below average
Our verdict Player stopped responding

PlayiO Casino - Player wants a partial refund and account closure.

Closed Submitted: 29 Apr 2026
Disputed amount: €10,000
Safety Index 8.0 High
Our verdict Player stopped responding

Epicbet Casino - Player's account has been closed and funds confiscated.

Closed Submitted: 29 Apr 2026
Disputed amount: $400,000 CLP
Safety Index 8.9 High
Our verdict Player stopped responding

BetRunner Casino - Player’s winnings have been confiscated.

Closed Submitted: 29 Apr 2026
Disputed amount: €2,000
Safety Index 5.4 Below average
Our verdict Other

Uunokasino Casino - Player's account remains unresolved after being closed.

Closed Submitted: 29 Apr 2026
Disputed amount: €300
Safety Index 6.2 Below average
Our verdict Other

Pistolo Casino - Player claims that payment has been delayed.

Closed Submitted: 29 Apr 2026
Disputed amount: €1,500
Safety Index 8.3 High
Our verdict Player stopped responding

Lizaro Casino - Player’s withdrawal has been delayed.

Closed Submitted: 29 Apr 2026
Disputed amount: £500
Safety Index 2.0 Very low
Our verdict Other

Ritzo Casino - Player’s funds were confiscated due to technical issues.

Closed Submitted: 29 Apr 2026
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict Player stopped responding

ExciteWin Casino - Player’s verification process is delayed.

Closed Submitted: 29 Apr 2026
Disputed amount: $960,000 CLP
Safety Index 9.2 Very high
Our verdict Player stopped responding

Spinplatinum Casino - Player’s withdrawal is delayed and account remains active.

Closed Submitted: 29 Apr 2026
Disputed amount: ??
Safety Index 2.1 Very low
Show more complaints (+10)
Showing 371 - 380 of 21,438 complaints
1...37 38 39...2,144
Go to pageof 2,144 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.