JeetCity Casino - Player’s account has been blocked after winnings.

I tried to self exclude myself from this casino after losing thousands of dollars. They kept saying don't leave and sending me bonuses. when i played these bonuses i won $512. once i tried to withdraw they blocked my account. This is highly unfair and i should get my $512 winnings. They only closed or blocked my account after i won. They wouldn't close it before that.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with JeetCity Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Could you please share with me your communication with the casino regarding the issue or other evidence supporting your complaint? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas