HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All36633Opened876Not solved4894Solved10195Rejected20668
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €2,404

Celsius Casino - Player's account suspended, accused of bonus abuse.

Celsius Casino
Safety Index:Below average Submitted: 24 Mar 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 9,144 INR

Casinoly - Player's withdrawal delayed by the online casino.

Casinoly
Safety Index:Very high Submitted: 24 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Powbet Casino - Withdrawal of player's winnings has been delayed.

Powbet Casino
Safety Index:Very high Submitted: 24 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Lalabet Casino - Player is seeking a refund due to lack of casino license.

Lalabet Casino
Safety Index:High Submitted: 24 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $50

Yabby Casino - Player's withdrawal voided due to restricted game play.

Yabby Casino
Safety Index:High Submitted: 24 Mar 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: £14,000

Velobet Casino - Player’s self-exclusion request has been ignored.

Velobet Casino
Safety Index:Above average Submitted: 23 Mar 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €1,500

Sportuna Casino - Player's bets were restricted and withdrawal delayed.

Sportuna Casino
Safety Index:High Submitted: 23 Mar 2024
Case closed Our verdict

Other

Disputed amount: 1 R$

Galactic Wins Casino - Player experiences issues with game accessibility at the casino.

Galactic Wins Casino
Safety Index:Below average Submitted: 23 Mar 2024
Case closed Our verdict

Other

Disputed amount: 84,000 INR

Stake Casino - Player's account is temporarily blocked.

Stake Casino
Safety Index:Above average Submitted: 23 Mar 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: NZ$3,000

Galactic Wins Casino -

Galactic Wins Casino
Safety Index:Below average Submitted: 23 Mar 2024
Show more complaints (+10)
Showing 321 - 330 of 20,668 complaints
1...32 33 34...2067
Go to pageof 2,067 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news