HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,336Opened853Not solved4,821Solved11,429Rejected22,233
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$20,335

BDM Bet Casino - Player’s withdrawal has been rejected.

BDM Bet Casino
Safety Index:Very high Submitted: 04 Jul 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

BetOnRed Casino - Player’s account closed with pending withdrawal.

BetOnRed Casino
Safety Index:High Submitted: 03 Jul 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: ??

Smokace Casino - Player's account has been closed without explanation.

Smokace Casino
Safety Index:High Submitted: 03 Jul 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €4,000

Vulkan Vegas Casino - Player’s winnings have been confiscated.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 03 Jul 2024
Case closed Our verdict

Player stopped responding

Disputed amount: ??

1win Casino - Player’s high withdrawal has been delayed and lost.

1win Casino
Safety Index:Above average Submitted: 03 Jul 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £700

Magic Win Casino - Player’s withdrawal has been delayed.

Magic Win Casino
Safety Index:Very low Submitted: 03 Jul 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$50

Wildz Casino - Player's deposit has been converted to bonus funds.

Wildz Casino
Safety Index:High Submitted: 03 Jul 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 3,150 kr

Kim Casino - Player's funds lost due to underage access.

Kim Casino
Safety Index:High Submitted: 03 Jul 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Can$900

Titan Play Casino - Player’s account was closed after a bonus issue.

Titan Play Casino
Safety Index:Low Submitted: 03 Jul 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: 300,000 INR

1win Casino - Player’s account has been closed and funds have been confiscated.

1win Casino
Safety Index:Above average Submitted: 03 Jul 2024
Show more complaints (+10)
Showing 3,081 - 3,090 of 22,233 complaints
1...308 309 310...2,224
Go to pageof 2,224 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news