HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44364Opened918Not solved5557Solved12521Rejected25368
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €800

Spinaro Casino - Player's withdrawal is delayed due to account restrictions.

Spinaro Casino
Safety Index:High Submitted: 12 Oct 2024
Case closed Our verdict

Other

Disputed amount: 3,000 INR

Rajbet Casino - Player missed bonus due to delayed deposit.

Rajbet Casino
Safety Index:High Submitted: 12 Oct 2024
Case closed Our verdict

Other

Disputed amount: 250 lei

Ybets Casino - Player's account verification has been mishandled.

Ybets Casino
Safety Index:High Submitted: 12 Oct 2024
Case closed Our verdict

Other

Disputed amount: $150

Stake Casino - Player requests compensation after a technical error.

Stake Casino
Safety Index:Above average Submitted: 12 Oct 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: $500

Tsars Casino - Player’s account has been closed unexpectedly.

Tsars Casino
Safety Index:High Submitted: 12 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: £1,000

Winstler Casino - Player’s account is blocked.

Winstler Casino
Safety Index:Very low Submitted: 12 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

MyStake Casino - Player’s withdrawal has been delayed.

MyStake Casino
Safety Index:High Submitted: 12 Oct 2024
Case closed Our verdict

Other

Disputed amount: $234

Bets.io Casino - Player’s account has been blocked.

Bets.io Casino
Safety Index:Above average Submitted: 12 Oct 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 40,000 INR

Betstarexchange Casino - Player’s account has been closed after winnings.

Betstarexchange Casino
Safety Index:Above average Submitted: 12 Oct 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: Can$5,000

Bullsbet.io Casino - Player suspects game manipulation after withdrawal request.

Bullsbet.io Casino
Safety Index:High Submitted: 11 Oct 2024
Show more complaints (+10)
Showing 271 - 280 of 25,368 complaints
1...27 28 29...2537
Go to pageof 2,537 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news