HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37023Opened979Not solved4913Solved10288Rejected20843
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,099

SlotsPalace Casino - Player's winnings disappeared without explanation.

SlotsPalace Casino
Safety Index:Above average Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $27,625,912

Gamblemax Casino - Player is unable to claim their winnings.

Gamblemax Casino
Safety Index:Very low Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €2,000

Lapilanders Casino - Player breached self-exclusion and seeks refund.

Lapilanders Casino
Safety Index:Low Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $922

Players Club VIP Casino - Player claims that payment has been delayed.

Players Club VIP Casino
Safety Index:Very low Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $1,122

Palace of Chance Casino - Player believes that their withdrawal has been delayed.

Palace of Chance Casino
Safety Index:Above average Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

WinOlot Casino - Player’s withdrawal is delayed.

WinOlot Casino
Safety Index:Low Submitted: 24 Jan 2024
Case closed Our verdict

Other

Disputed amount: Can$125

Casino Days - Player's withdrawal is delayed.

Casino Days
Safety Index:Above average Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €500

Spinanga Casino - Player's withdrawal is delayed.

Spinanga Casino
Safety Index:Very high Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €755

Joo Casino - Delayed payout and poor customer service for the player's winnings.

Joo Casino
Safety Index:High Submitted: 24 Jan 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €160

Lucky Legends Casino - Player's experiencing an unspecified issue.

Lucky Legends Casino
Safety Index:Below average Submitted: 24 Jan 2024
Show more complaints (+10)
Showing 1,791 - 1,800 of 20,843 complaints
1...179 180 181...2085
Go to pageof 2,085 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news