HomeOnline casinosVera&John Casino review
Vera&John Casino review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Show all (25)
  • Skrill
  • Neteller
  • Mastercard
  • VISA
  • Trustly Pay
  • Bitcoin (BTC)
  • Dogecoin (DOGE)
  • Bitcoin Cash (BCH)
Withdrawal limits
 per week
$10,000
Breckenridge Curacao B.V.
Breckenridge Curaçao B.V.
2011
> $20,000,000
OverviewBonusesUser reviews13Safety Index explainedDiscussion21Payment methods25
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Vera&John Casino Review

Our independent casino review team has taken a detailed look at Vera&John Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Although Vera&John Casino scored an Above average Safety Index of 6.5, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Continue reading our Vera&John Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of Vera&John Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Vera&John Casino, we have looked closely into the Terms and Conditions of Vera&John Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Vera&John Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include Vera&John Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, Vera&John Casino has attained an Above average Safety Index of 6.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: As far as we are concerned, Vera&John Casino is related to 7 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Vera&John Casino.

Vera&John Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Vera&John Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Vera&John Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 5 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 11,069 black points in total, out of which 1,557 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Vera&John Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Judging by the 235 user reviews given to Vera&John Casino, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Vera&John Casino company data and licenses

Vera&John Casino is owned by Breckenridge Curacao B.V. and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.

Vera&John Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.

Win and withdrawal limits, payment options

Vera&John Casino accepts deposits via 25 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Trustly Pay, Bitcoin (BTC), Tether (USDT), Ripple (XRP), Cardano (ADA), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Revolut, Interac, ViettelPay, CashtoCode, VietQR, MoMo Pay, Thai QR Payment, PromptPay, MuchBetter, Jetonbank, Jeton Cash, Rapid Transfer.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
USD 10,000 per week EUR 1,000,000 per spin
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Vera&John Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Thai Yes Yes Yes
Vietnamese Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Vera&John Casino, account management, withdrawal process, etc. We would say Vera&John Casino has a fast and professional customer support based on the responses we have received during our testing.

Vera&John Casino slots and casino games

Vera&John Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.

Games from 59 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Ezugi, Eyecon, BGaming, Endorphina, Habanero, Leander Games, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), Relax Gaming, ScatterKings, Smartsoft Gaming, Phoenix7, Indigo Magic, Win Fast, Spribe, OneTouch, Galaxsys, Triple Profits Games (TPG), blitzcrown, SlotMill, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Gaming Corps, Penguin King, Slingo, Animo, Slot Factory, Ela Games, Skywind Group, Gamevy, AvatarUX, Peter & Sons, Live88, Kalamba Games, Fat Panda, Shady Lady, Gametech, Just For The Win, Manna Play, 155.io, Hacksaw Gaming, Print Studios, Ruby Play, Ka Gaming.

Bonuses and codes offered by Vera&John Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 4 bonuses from Vera&John Casino in our database, including:

  • 100% up to $150 and 88 extra spins
  • 50% up to $200 and 88 extra spins
  • 75% up to $150 and 88 extra spins
  • 100% up to C$2,000 and 100 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (25)
  • Skrill
  • Neteller
  • Mastercard
  • VISA
  • Trustly Pay
  • Bitcoin (BTC)
  • Dogecoin (DOGE)
  • Bitcoin Cash (BCH)
Withdrawal limits
 per week
$10,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

us
English website
All languages (3)
us
English customer support
All languages (3)
us
English live chat
All languages (3)

Game providers

Show all (59)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • Yggdrasil Gaming
  • Tom Horn

Casino screenshots

vera&john_casino_homepage_desktop
vera&john_casino_game_gallery_desktop
vera&john_casino_promotions_desktop
vera&john_casino_homepage_mobile
vera&john_casino_game_gallery_mobile
vera&john_casino_promotions_mobile

Positives

  • Popular progressive jackpot slots
  • Daily slots tournaments
  • Huge selection of game providers
  • Live dealer games are available
  • Good reputation after its setup in 2011

Negatives

  • Live chat support is not available 24/7
  • Just for players from few countries
Casino Bonuses

Vera&John Casino bonuses

Browse all bonuses offered by Vera&John Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (13)

User reviews of Vera&John Casino

This is a place to share experience with Vera&John Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 13 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
Overall, it is a very easy casino to play at, with bonuses being distributed regularly.
However, in recent years, the withdrawal speed is not fast compared to other online casinos that require high-speed deposits and withdrawals in virtual currency, and there are negative points such as a 1-2% fee being charged without prior notice by going through a payment provider.
In targeting the Japanese market and in the current climate, we believe that these two points will be factors that lower our rating when recommending cryptocurrency deposits and withdrawals, so we have downgraded our rating from the highest to a standard rating.
  • Regular bonuses
  • Unannounced fee incurred when withdrawing cryptocurrency Withdrawal time is 1-5 hours
• 9 months ago
The website’s loading speed is very slow, and it’s often inaccessible. Withdrawals also take a long time, and every time I contact customer service I have to wait in a long queue. I don’t find the experience very user-friendly.
• 1 year ago
I've been playing for about 10 years, but I was only able to withdraw the first time, and after that I just made deposits without any free spins. The payout rate was terrible, and I was always getting sucked in.
  • Withdrawals are reasonably fast and there is a no deposit bonus
  • The no deposit bonus has recently been changed for the worse and is no longer available at all.
• 1 year ago
Both sister brands have terrible customer service.
Since withdrawals are not being processed at all, you should really stop playing at Vera John Casino and Yugado.
I lost 120,000 yen and am not allowed to withdraw the remaining money.
I wish it would really go bust.
I have also sent a complaint email to Curacao, so I hope they respond quickly.
  • Poor customer support
• 1 year ago
There are frequent bonuses and the wagering requirements are 10x, which is pretty good compared to other sites. However, please note that this may only be the case in Japan, but if you use bank withdrawal, it will take between half a month and a month from the time you apply until the money arrives. At first, I thought it was just a lot of people withdrawing money temporarily, but recently the situation has been the same.
• 2 years ago
At first you may not like the design of the site, as it is still an old template. But this design they make up for in efficiency and customer service.
I had played at the casino before, as it was very clear about the terms and conditions, and I recently made a profit of around 200X the value of my deposit, in addition to a huge list of games from the provider that I think is the best on the market, Play 'n Go.
What VJ is doing should be an example for other platforms, without bureaucracy, without testing the customer's patience. You won, congratulations! You lost, congratulations too!
  • Various game providers;
  • Fast customer service, even faster withdrawals;
  • Various payment methods;
  • Clear and fair terms and conditions.
  • Website with old design.
• 2 years ago
The most popular casino in the country, which didn't impress me. Nothing surprising, the usual bonus programmes, the simplest support, primitive games. Payouts are spot on, sometimes you have to wait longer than usual, which is not a plus. Maybe there were high expectations, which the casino failed to meet. Seems to me the casino deserves a solid 3
• 3 years ago
Great wonderful Casino only they are not giving me 100% bonus anymore after I won an amount in the Casino. everything works the slots the chat in real time everything wonderful plus give me more bonus verajohn because i don't make deposits no bonuses free spins i don't want hernane da silva mota hsm6656@gmail.com
  • Perfect, there's nothing wrong with fast withdrawal, wonderful machines that I like the most are the playngo games
  • There is nothing negative about this Casino, only that bonuses are not giving me any more so I am not playing looking for alternative bonuses in other casinos
• 3 years ago
I was very enthusiastic about Vera U d John unfortunately there is no more in my country (AUSTRIA)
But maybe someone can help me I want to contact this casino because I need my account details but I can't open them in my old web site
  • Tournaments are very interesting as is the bonus system
  • Very nicely furnished
  • Can't say anything negative
• 3 years ago
One of the most popular casinos in Japan, encountered at every turn. I decided to try it a couple of weeks ago. From the pluses is a good selection of games, high RTP, nice support. Out of the minuses was a long withdrawal process.
• 3 years ago
Really fast payouts, a good site, and a large amount of games! The support is not really nice to you sometimes tho, besides that it's a good place to spend your time.
• 3 years ago
Verification is slow and I don't feel like paying, so I can't be fooled by Japanese people.
• 3 years ago
If you win, you will have a difficult habit and all will be confiscated.
And if you make a complaint, you will be threatened to take legal action.
Safety Index explained

Safety Index of Vera&John Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vera&John Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Vera&John Casino and related casinos

(37)
37All4Opened6Unresolved9Resolved18Rejected

Complaints directly about Vera&John Casino

Show more complaints (+10)
Discussion

Vera&John Casino Discussion

Discuss anything related to Vera&John Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Vera&John Casino payment methods

SkrillNetellerMastercardVISATrustly PayBitcoin (BTC)Dogecoin (DOGE)Bitcoin Cash (BCH)Litecoin (LTC)RevolutCardano (ADA)Tether (USDT)Ethereum (ETH)Ripple (XRP)VietQRPromptPayThai QR PaymentCashtoCodeInteracMoMo PayViettelPayRapid TransferMuchBetterJeton CashJetonbank

Currencies

USD, CAD, THB, VND
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