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All42,557Opened903Unresolved5,681Resolved13,447Rejected22,526
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Our verdict Player stopped responding

V.Vegas Casino - Player experiencing delayed withdrawal.

Closed Submitted: 29 Jan 2024
Disputed amount: €300
Safety Index 9.8 Very high
Our verdict Player stopped responding

Royal Reels Casino - Player's withdrawal is delayed.

Closed Submitted: 29 Jan 2024
Disputed amount: A$800
Safety Index 8.2 High
Our verdict Unjustified complaint

PlayUZU Casino MX - Player's deposit is missing, account blocked.

Closed Submitted: 29 Jan 2024
Disputed amount: Mex$1,000
Safety Index 8.6 High
Our verdict Player stopped responding

SpinGenie Casino Ontario - Repeated verification failures hinder the player's withdrawal.

Closed Submitted: 28 Jan 2024
Disputed amount: C$300
Safety Index 9.0 Very high
Our verdict Player stopped responding

HitNSpin Casino - Player's withdrawal with Revolut Virtual card is being delayed.

Closed Submitted: 28 Jan 2024
Disputed amount: €6,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

Lucky Spins Casino - Player's winnings are trapped due to blocked account.

Closed Submitted: 28 Jan 2024
Disputed amount: €810
Safety Index 6.9 Above average
Our verdict Unjustified complaint

Casinoly Casino - Player flags constant delays in withdrawal processing and lousy support.

Closed Submitted: 28 Jan 2024
Disputed amount: ??
Safety Index 8.5 High
Our verdict Player stopped responding

Lalabet Casino - Player criticizes casino’s Responsible Gambling features and claims a refund.

Closed Submitted: 28 Jan 2024
Disputed amount: €23,970
Safety Index 2.3 Very low
Our verdict Unjustified complaint

BK8 Casino - Player's self-exclusion was prematurely lifted.

Closed Submitted: 28 Jan 2024
Disputed amount: 300,000 $
Safety Index 6.6 Above average
Our verdict Unjustified complaint

Slotbox Casino - Player reports issues with responsible gambling tools.

Closed Submitted: 28 Jan 2024
Disputed amount: €2,500
Safety Index 8.0 High
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