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PlayUZU Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (19)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • VISA Electron
  • Maestro
  • Bitcoin (BTC)
Withdrawal limits
Not Limited for MXN
SkillOnNet Ltd
2021
> $20,000,000
  • Mexico
OverviewBonusesUser reviews13Safety Index explainedDiscussion11Payment methods19
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PlayUZU Casino Review

In this review, PlayUZU Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. PlayUZU Casino scored a High Safety Index of 8.5, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our PlayUZU Casino review to learn more about this casino and decide whether it is a good choice for you.

Is PlayUZU Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our PlayUZU Casino review, we extensively examined and analyzed the Terms and Conditions of PlayUZU Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider PlayUZU Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature PlayUZU Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, PlayUZU Casino has scored a Safety Index of 8.5, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: PlayUZU Casino is linked to 41 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of PlayUZU Casino.

Terms and Conditions of PlayUZU Casino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PlayUZU Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding PlayUZU Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 3 complaints directly about this casino in our database, as well as 25 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,742 black points in total, out of which 5,050 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of PlayUZU Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 13 player reviews of PlayUZU Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

PlayUZU Casino is owned by SkillOnNet S.A., and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

PlayUZU Casino is licensed in Mexico.

Payment options, withdrawal limits and win limits

PlayUZU Casino supports 19 deposit methods. This includes: Skrill, PaySafeCard, VISA, Mastercard, PayPal, VISA Electron, Maestro, Bitcoin (BTC), AstroPay, Todito cash, OXXO, SPEI, BBVA, Walmart Pay, Rappi, 7-Eleven, Paynet, Jeton, baz.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at PlayUZU Casino can be seen in the table below.

Language Website Customer support Live chat
Spanish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at PlayUZU Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of PlayUZU Casino as average.

PlayUZU Casino casino games and slots

Players can enjoy these types of casino games at PlayUZU Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.

Casino games supplied by 54 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, SA Gaming, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Iron Dog Studio, Realistic Games, Relax Gaming, Inspired Gaming, Fantasma Games, Authentic Gaming, Win Fast, Spribe, Gamomat, GVG (Green Valley Games), Galaxsys, Spearhead Studios, Bragg Gaming, Bally Wulff, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gluck Games, Oryx Gaming, Gaming Corps, Ortiz, Slingo, Max Win Gaming, SlotMatrix, Stakelogic, Peter & Sons, Zitro, Kalamba Games, Golden Hero, Apparat Gaming, STHLMGAMING, Games Global, Light & Wonder, 4ThePlayer, Hacksaw Gaming.

PlayUZU Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from PlayUZU Casino in our database at the moment.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (19)
  • Skrill
  • PaySafeCard
  • VISA
  • Mastercard
  • PayPal
  • VISA Electron
  • Maestro
  • Bitcoin (BTC)
Withdrawal limits
Not Limited for MXN

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

Spanish website
Only Spanish customer support
Only Spanish live chat

Game providers
Show all (54)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming
CASINO SCREENSHOTS
playuzu_casino_mx_game_gallery_desktop
playuzu_casino_mx_homepage_desktop
playuzu_casino_mx_promotions_desktop
playuzu_casino_mx_game_gallery_mobile
playuzu_casino_mx_homepage_mobile
playuzu_casino_mx_promotions_mobile

Positives

  • Extensive collection of games from multiple providers
  • Good bingo selection
  • Mobile casino app for Android and iOS
  • Live dealer games are available
  • Nice website

Negatives

  • Live chat support is not available 24/7

Interesting facts

  • Local version of popular international casino
Author & Guarantor: Michaela Skalla Last updated: 09 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

PlayUZU Casino bonuses

Browse all bonuses offered by PlayUZU Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (13)

User reviews of PlayUZU Casino

This is a place to share experience with PlayUZU Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 13 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 4 months ago
When you are winning in a slot it takes you out and tells you that it is because you are out of your city and then it automatically restarts and no longer pays you. Both the page with the application and the APP have fallen. The only good thing, at least in Argentina, is that the withdrawals to my Mercado Pago account were fast.
  • It constantly takes you out of the game.
• 4 months ago
Very good surprises in the tournaments
The UZUplus everything
They report on each slot
They write off in terms of market payment
They send you emails with complete information
• 1 year ago
I have had profits of more than 1,000 euros several times and the withdrawals have reached my account in less than 3 days. On this side, this casino gives me confidence.
The HOT and COLD tab shows the games that are on a streak or those that are not. And I find this information very useful.
The customer service via chat has clarified my doubts or problems instantly.
  • Hassle-free withdrawals
  • Updated slot activity information
  • Variety of providers and classic games that never go out of style
  • At the moment I don't have it
• 1 year ago
Very bad casino, they do not take charge of the withdrawals, the process is very slow and in the end you can never withdraw your money. The worst thing is that they do not give you an explanation of why you cannot withdraw, if they do not want to have a hard time, I recommend not betting on playuzu
  • lousy customer service
  • you can't withdraw your money and they don't give you an explanation
  • they don't answer emails
• 1 year ago
On December 19 I had an incident with a pack of ninja master spins for 36e, the system got blocked in the middle of the spins and I have not been able to recover that game or the 36 euros and it has been 26 days without giving me a solution or my money.
  • They do not respond to claims.
  • They take weeks to get you a refund.
• 1 year ago
The worst casino in Spain. The variety of games is very poor and the customer service is almost non-existent and totally inefficient. I am still waiting since 11/26 for a withdrawal of 300 to be processed and as soon as I receive the money, I plan to close that casino account. I don't recommend this casino to even my worst enemy, seriously.
  • AWESOME customer service, they also only have email (which they do not answer) or live chat (in which you can spend up to 40 minutes waiting for them to answer you, literally)
• 2 years ago
Very friendly casino, with fast withdrawals and verification of documents in a few minutes, for me 100% recommended
  • express withdrawals
  • Promotions always in real money
  • Almost immediate verification of customer documents
• 2 years ago
Casino that keep your withdrawal money never arrive until you get bored of asking for it is a tactic
  • Scammers
• 2 years ago
In the chat they take up to 3 hours to answer and they never solve anything.
Missing deposits never credited to my account since they were already deducted from my bank account.
• 2 years ago
They do not pay your withdrawals and do not give information
  • They do not pay withdrawals even when verified
• 2 years ago
It is a very complete casino and transparency.
I have little playing but they have received me very well no Deposit problems I hope there is no withdrawal
  • They have a system that makes you loyal for bonuses and surprise mail
  • does not have live chat
• 2 years ago
It is a good fun casino with many surprises when you are playing and when you are not there are also surprises and very friendly customer service. Yes they accept Mexicans
  • lots of surprises
  • They accept Mexicans
  • Very good bonuses at all times
Safety Index explained

Safety Index of PlayUZU Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayUZU Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about PlayUZU Casino and related casinos (224)

224All2Opened26Not solved67Solved129Rejected

Complaints directly about PlayUZU Casino

Complaints about related DrueckGlueck Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £1,050
DrueckGlueck Casino
Safety Index:High
Submitted: 21 May 2023
Resolved Our verdict

Case closed

Disputed amount: €28
DrueckGlueck Casino
Safety Index:High
Submitted: 03 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: €50
DrueckGlueck Casino
Safety Index:High
Submitted: 03 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €300
DrueckGlueck Casino
Safety Index:High
Submitted: 25 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: €1,771
DrueckGlueck Casino
Safety Index:High
Submitted: 14 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €470
DrueckGlueck Casino
Safety Index:High
Submitted: 02 May 2022
Resolved Our verdict

Case closed

Disputed amount: €62
DrueckGlueck Casino
Safety Index:High
Submitted: 06 Oct 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000
DrueckGlueck Casino
Safety Index:High
Submitted: 06 Mar 2020

Complaints about related AHTI Games Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €430
AHTI Games Casino
Safety Index:High
Submitted: 13 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: €2,222
AHTI Games Casino
Safety Index:High
Submitted: 22 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: €180
AHTI Games Casino
Safety Index:High
Submitted: 09 May 2022
Resolved Our verdict

Case closed

Disputed amount: €1,800
AHTI Games Casino
Safety Index:High
Submitted: 23 Dec 2021

Complaints about related Slots Magic Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino
Safety Index:High
Submitted: 10 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: Can$1,225
Slots Magic Casino
Safety Index:High
Submitted: 02 Feb 2024

Complaints about related LuckyNiki Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $9,000
LuckyNiki Casino
Safety Index:High
Submitted: 13 May 2022
Resolved Our verdict

Case closed

Disputed amount: €50
LuckyNiki Casino
Safety Index:High
Submitted: 03 May 2022
Resolved Our verdict

Case closed

Disputed amount: 10,000 INR
LuckyNiki Casino
Safety Index:Above average
Submitted: 15 Jul 2021

Complaints about related EUcasino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €50
EUcasino
Safety Index:High
Submitted: 21 Jun 2024

Complaints about related PlayOJO Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €330
PlayOJO Casino
Safety Index:High
Submitted: 16 Feb 2024
Resolved Our verdict

Case closed

Disputed amount: 133 ₮
PlayOJO Casino
Safety Index:High
Submitted: 01 Jan 2024
Resolved Our verdict

Case closed

Disputed amount: Can$3,521
PlayOJO Casino
Safety Index:High
Submitted: 09 Jul 2023
Resolved Our verdict

Case closed

Disputed amount: Can$10
PlayOJO Casino
Safety Index:High
Submitted: 16 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: $991
PlayOJO Casino
Safety Index:High
Submitted: 08 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 200 kr.
PlayOJO Casino
Safety Index:High
Submitted: 06 May 2023
Resolved Our verdict

Case closed

Disputed amount: 100,000 kr
PlayOJO Casino
Safety Index:High
Submitted: 29 May 2022
Resolved Our verdict

Case closed

Disputed amount: Can$10,000
PlayOJO Casino
Safety Index:High
Submitted: 20 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: €300
PlayOJO Casino
Safety Index:High
Submitted: 17 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €51
PlayOJO Casino
Safety Index:High
Submitted: 06 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €800
PlayOJO Casino
Safety Index:High
Submitted: 13 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: Can$200
PlayOJO Casino
Safety Index:High
Submitted: 13 Sep 2020

Complaints about related LunaCasino (Same management)

Complaints about related RedKings Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £670
RedKings Casino
Safety Index:High
Submitted: 17 Jun 2022

Complaints about related Turbonino Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: 6,000 kr
Turbonino Casino
Safety Index:High
Submitted: 15 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: 300 kr
Turbonino Casino
Safety Index:High
Submitted: 11 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €10
Turbonino Casino
Safety Index:High
Submitted: 20 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €10
Turbonino Casino
Safety Index:High
Submitted: 27 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €25
Turbonino Casino
Safety Index:High
Submitted: 17 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €30
Turbonino Casino
Safety Index:High
Submitted: 09 Nov 2020

Complaints about related BacanaPlay Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €39
BacanaPlay Casino
Safety Index:High
Submitted: 02 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €700
BacanaPlay Casino
Safety Index:High
Submitted: 27 Sep 2023
Resolved Our verdict

Case closed

Disputed amount: 50 R$
BacanaPlay Casino
Safety Index:High
Submitted: 07 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €3,000
BacanaPlay Casino
Safety Index:High
Submitted: 02 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 700 R$
BacanaPlay Casino
Safety Index:High
Submitted: 12 Apr 2023
Resolved Our verdict

Case closed

Disputed amount: €10
BacanaPlay Casino
Safety Index:High
Submitted: 17 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: €3,800
BacanaPlay Casino
Safety Index:High
Submitted: 08 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 950 R$
BacanaPlay Casino
Safety Index:High
Submitted: 14 Jun 2022

Complaints about related JackpotStar Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £540
JackpotStar Casino
Safety Index:High
Submitted: 06 Feb 2023
Show more complaints (+89)
Discussion

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