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OverviewBonusesUser reviews11Safety Index explainedDiscussion1Payment methods6
SpinGenie Casino Review
When reviewing and assessing SpinGenie Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. SpinGenie Casino scored a High Safety Index of 8.8, which makes it a recommendable option for most players in terms of fairness and player safety. Read our SpinGenie Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – SpinGenie Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of SpinGenie Casino, we meticulously evaluated and analyzed the Terms and Conditions of SpinGenie Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
SpinGenie Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include SpinGenie Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, SpinGenie Casino has attained a High Safety Index of 8.8. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SpinGenie Casino is related to 46 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SpinGenie Casino. This connection has resulted in an increased Safety Index.
SpinGenie Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinGenie Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about SpinGenie Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 5 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 801 black points in total, out of which 558 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
SpinGenie Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 11 user reviews given to SpinGenie Casino, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
SpinGenie Casino company data and licenses
SpinGenie Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
SpinGenie Casino has a gambling license issued by iGaming Ontario in Ontario.
Win and withdrawal limits, payment options
SpinGenie Casino accepts deposits via 6 payment methods. This includes: PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, ApplePay, Interac.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at SpinGenie Casino.
Language
Website
Customer support
Live chat
English
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinGenie Casino, account management, withdrawal process, etc. We would say SpinGenie Casino has an average customer support based on the responses we have received during our testing.
Casino games and slots available at SpinGenie Casino
SpinGenie Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 52 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Scientific Games (SG Digital), Playson, Amaya, iSoftBet, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, 1X2 Network, Iron Dog Studio, Williams Interactive, Relax Gaming, Greentube, Inspired Gaming, Fantasma Games, Authentic Gaming, Shuffle Master, All For One Studios (ALL41), Gamomat, GVG (Green Valley Games), Bragg Gaming, Foxium, Reel Play, Gameburger Studios, Slingo, Max Win Gaming, Extreme Live Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Kalamba Games, Games Global, Just For The Win, Light & Wonder, Cayetano, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.
SpinGenie Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
Our database presently holds 5 bonuses from SpinGenie Casino:
25 FREE SPINS on Big Bass Bonanza
150 EXTRA SPINS on Big Bass Bonanza
108 EXTRA SPINS on Big Bass Bonanza
100% up to C$500 and 50 extra spins
100% up to C$500 and 50 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Browse all bonuses offered by SpinGenie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of SpinGenie Casino
This is a place to share experience with SpinGenie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It's a joke, this casino, like Swiftcasino, Playjango, and Playuzu, are the same place. They change their name just so that customers who exceed the deposit limits can continue depositing and the casino, let's say, complies with the regulations. It doesn't let you deposit more, but it redirects you to this other casino where you can, since theoretically it's another one, but even the website is identical. The slots, the chat, even your credit card will already be verified. It's the same but cloned. If I log in with my username to Playuzu and then log in with my tablet to Spingenie with a different username, the system disconnects me. This doesn't happen if they are different casinos.
Es una tomadura de pelo, este casino al igual que Swiftcasino, Playjango y playuzu Son el mismo sitio. Cambian nombre solo para que los clientes que pasen los límites de depósito puedan seguir depositando y el casino digamos cumple con la norma. No te deja depositar más peto te redirige a este otro casino donde si puedes ya que teóricamente es otro peto incluso la página web es idéntica.. Las slots, el chat, incluso tu tarjeta de crédito ya estará verificada es lo mismo pero clonado. Si entro con mi Usuario al Playuzu y a la v3z entro con la Tablet al Spingenie con otro nombre Usuario el sistema te desconecta. Esto no pasa si son casinos distintos
This casino stands out with its instant-play games and excellent live casino experience. The games load quickly, and the dealers are professional. On the downside, the bonus terms are tough to meet, and finding low-stakes tables can be a challenge during peak hours.
This casino is a solid option for those who love slots. The variety of games is fantastic, and many of them have exciting bonus features that make them more rewarding. I’m also happy with the payment options—they offer instant bank transfers, which makes depositing and withdrawing super easy.
Multiple payment options with instant transfers.
Amazing selection of slot games with bonus features.
Don't use this site. They're bonus is a scam. How frustrating it was going back and fourth on email. Was not happy I could not withdraw my money even though I wagered 60x the amount. Games were good but chat was so useless. Do not play here.
Highly recommend SpinGenie when it comes to playing a wide range of slot games. I so appreciate how they are able to include 108 free spins in their welcome bonus package of some sort. Even better, which is my favourite about them, all players like me can claim new bonuses from them every day!! The only reason why I am giving them a rate of 4 is because of their high wagering requirement of 60x.
I made a deposit and won the 100 free spins, but when I entered the game I can't play, the game keeps running and I leave the place is locked, I sent an email, chat message but no one responds, I can play the deposited amount due to the rule If I play my deposit before I donate free spins I lose them, it seems that this is a malicious strategy for players not to take advantage of the free spins!
Fiz depósito e ganhei os 100 giros grátis,porém ao entrar no jogo ñ consigo jogar,o jogo fica rodando e ñ sai do lugar está travado,mandei e mail,mensagem no chat mas ninguém responde,ñ posso jogar o valor depositado devido a regra q se jogar o meu depósito antes doa giros grátis eu as perco,pelo jeito é uma estrataegia mal intencionada para q os jogadores ñ usufruam dos giros grátis!
Safety Index explained
Safety Index of SpinGenie Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinGenie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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