When reviewing and assessing SpinGenie Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. SpinGenie Casino scored a High Safety Index of 8.8, which makes it a recommendable option for most players in terms of fairness and player safety. Read our SpinGenie Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of SpinGenie Casino, we meticulously evaluated and analyzed the Terms and Conditions of SpinGenie Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
SpinGenie Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include SpinGenie Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, SpinGenie Casino has attained a High Safety Index of 8.8. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinGenie Casino to be somewhat unfair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 5 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 752 black points in total, out of which 509 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 7 player reviews so far. You can find the reviews in the User reviews part of this page.
SpinGenie Casino is owned by Kinetic Digital and has estimated annual revenues higher than $20,000,000. This makes it a medium-sized online casino on our scale.
SpinGenie Casino has a gambling license issued by iGaming Ontario in Ontario.
SpinGenie Casino accepts deposits via 8 payment methods. This includes: PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Wire-transfer, Interac, ApplePay, ecoVoucher.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at SpinGenie Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
|
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SpinGenie Casino, account management, withdrawal process, etc. We would say SpinGenie Casino has an average customer support based on the responses we have received during our testing.
SpinGenie Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
Games from 42 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, WMS, iSoftBet, Playson, NYX Gaming Group, Push Gaming, Bally, Barcrest, Wazdan, Lightning Box, Relax Gaming, Greentube, Inspired Gaming, Gameburger Studios, Oryx Gaming, Slingo, Fantasma Games, Grand Vision Gaming (GVG), Max Win Gaming, Authentic Gaming, Stakelogic, Pulse 8 Studios, Shuffle Master, Peter & Sons, Gamomat, ALL41 STUDIOS, Kalamba Games, Games Global, Just For The Win, Foxium, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Reel Play.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 2 bonuses from SpinGenie Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by SpinGenie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with SpinGenie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinGenie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to SpinGenie Casino with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
