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All42,557Opened903Unresolved5,681Resolved13,447Rejected22,526
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Our verdict Unjustified complaint

V.Vegas Casino - Player's winnings have been cancelled due to alleged system error.

Closed Submitted: 29 Jan 2024
Disputed amount: €6,400
Safety Index 9.8 Very high
Our verdict Other

Snai Casino - Player's account was closed and his refund is delayed.

Closed Submitted: 29 Jan 2024
Disputed amount: €700
Safety Index 7.6 Above average
Our verdict Unjustified complaint

V.Vegas Casino - Player's winnings have been confiscated.

Closed Submitted: 29 Jan 2024
Disputed amount: 3,900,000 kr
Safety Index 9.8 Very high
Our verdict Unjustified complaint

V.Vegas Casino - Player's winnings have been confiscated.

Closed Submitted: 29 Jan 2024
Disputed amount: €11,000
Safety Index 9.8 Very high
Our verdict Player stopped responding

CryptoLeo Casino - Player’s withdrawal is continually rejected.

Closed Submitted: 29 Jan 2024
Disputed amount: £543
Safety Index 8.7 High
Our verdict Player stopped responding

GuruPlay Casino - Player hasn't received welcome bonus.

Closed Submitted: 29 Jan 2024
Disputed amount: €1
Safety Index 4.7 Low
Our verdict Player stopped responding

Bankonbet Casino - Player struggles to close account following the terms and conditions.

Closed Submitted: 29 Jan 2024
Disputed amount: 4,939 S/.
Safety Index 8.4 High
Our verdict Other

LuckyDreams Casino - Player disputes game records and deposit problems.

Closed Submitted: 29 Jan 2024
Disputed amount: C$30
Safety Index 6.6 Above average
Our verdict Unjustified complaint

Playfina Casino - VIP player's cashback bonus has been denied.

Closed Submitted: 29 Jan 2024
Disputed amount: €400
Safety Index 8.2 High
Our verdict Player stopped responding

Spinanga Casino - Player experiences delayed verification for withdrawal.

Closed Submitted: 29 Jan 2024
Disputed amount: €150
Safety Index 8.2 High
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