HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44451Opened963Not solved5560Solved12536Rejected25392
Active filters: Casino:
Clear all filters
Case closed Our verdict

Other

Disputed amount: 420,000 ₦

1win Casino - Player’s account was blocked.

1win Casino
Safety Index:Above average Submitted: 09 Jan 2023
Case closed Our verdict

Unjustified complaint

Disputed amount: 700 CHF

Chipstars Casino - Player’s refund is delayed.

Chipstars Casino
Safety Index:High Submitted: 09 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €160

Mr. Green Casino ES - Player deposited with a 3rd party payment method.

Mr. Green Casino ES
Safety Index:High Submitted: 09 Jan 2023
Case closed Our verdict

Other

Disputed amount: 50,000 INR

1win Casino - The player's account got blocked.

1win Casino
Safety Index:Above average Submitted: 08 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,556

GGBet Casino - Player’s struggling to complete account verification.

GGBet Casino
Safety Index:High Submitted: 08 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 1,700 R$

IviBet Casino - The player's withdrawal is delayed.

IviBet Casino
Safety Index:Below average Submitted: 08 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $5,000

GoodMan Casino - Player's balance disappeared.

GoodMan Casino
Safety Index:High Submitted: 08 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: 999 ₮

Pokerdom Casino - The player's deposit did not arrive.

Pokerdom Casino
Safety Index:Above average Submitted: 08 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$1,300

Sportiumbet Casino - The player's account got blocked.

Sportiumbet Casino
Safety Index:Below average Submitted: 08 Jan 2023
Case closed Our verdict

Other

Disputed amount: ??

Slot Powers Casino - Player would like to close his account.

Slot Powers Casino
Safety Index:Very low Submitted: 08 Jan 2023
Show more complaints (+10)
Showing 13,861 - 13,870 of 25,392 complaints
1...1386 1387 1388...2540
Go to pageof 2,540 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news