HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44403Opened931Not solved5561Solved12532Rejected25379
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$1,590

Zodiac Casino - The player's balance disappeared.

Zodiac Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Mirax Casino - The player's bonus was not credited.

Mirax Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Bitvegas.io Casino - The player's deposit was not credited.

Bitvegas.io Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €50

1Red Casino - The player's unable to play in the casino.

1Red Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: R2,500

bCasino - Player's struggling to withdraw his winnings.

bCasino
Safety Index:Below average Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: $100

123 Vegas Casino - Player’s withdrawal has been delayed.

123 Vegas Casino
Safety Index:Low Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €3,500

Mr Bet Casino - Player’s struggling to complete account verification.

Mr Bet Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Insufficient evidence from player

Disputed amount: 21,000 kr

Mount Gold Casino - Player's asking for a deposit refund.

Mount Gold Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: A$601

Las Atlantis Casino - Player’s struggling to complete account verification.

Las Atlantis Casino
Safety Index:High Submitted: 16 Jan 2023
Case closed Our verdict

Player stopped responding

Disputed amount: €20

Rabona Casino - Player's winnings have been confiscated.

Rabona Casino
Safety Index:Very high Submitted: 16 Jan 2023
Show more complaints (+10)
Showing 13,691 - 13,700 of 25,379 complaints
1...1369 1370 1371...2538
Go to pageof 2,538 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news