- Needless to say, the customer service is helpful!
- A lot of technical problems.
- lack of deposit bonuses
- weak cashback bonus
Rated by 78 users
This review examines PokerStars Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. PokerStars Casino has an Above average Safety Index of 7.7, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our PokerStars Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of PokerStars Casino, we read and assessed Terms and Conditions of PokerStars Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
According to our approximate calculation or collected information, PokerStars Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find PokerStars Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in PokerStars Casino having a Safety Index of 7.7, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of PokerStars Casino during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 23 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 30,538 black points in total, out of which 542 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Our database has a total of 78 user reviews of PokerStars Casino, giving it a Good User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.
PokerStars Casino belongs to Rational Intellectual Holdings Limited and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
PokerStars Casino has a gambling license in New Jersey. Their license was granted by Division of Gaming Enforcement.
PokerStars Casino accepts 9 payment options. This includes: Skrill, Mastercard, VISA, PayPal, eChecks, Instant Bank Transfer, CashAtCage, PayNearMe, Vanilla.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
---|---|
Unlimited | No win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at PokerStars Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at PokerStars Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of PokerStars Casino to be average.
You can play these types of games at PokerStars Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Other card games, Other games, Live shows.
Titles supplied by 24 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Big Time Gaming, WMS, Nextgen Gaming, Lightning Box, High 5 Games, Lucksome, Core Gaming, Fantasma Games, Origins (playtech), Gaming Realms, Psiclone Games, Light & Wonder, Rarestone gaming, AGS, The Stars Group, Triple Edge Studios, Reel Play.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from PokerStars Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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