HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,205Opened879Unresolved5,395Resolved12,980Rejected21,951
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Yabby Casino - Player suspects unfair game settings.

Closed Submitted: 07 Apr 2024
Disputed amount: $12,000
Safety Index 8.1 High
Our verdict Other

V.Vegas Casino - Player's account closed after requesting transaction list.

Closed Submitted: 07 Apr 2024
Disputed amount: €1
Safety Index 9.8 Very high
Our verdict Regulator: Casino was right

Leon Casino - Player complains about ignored self-exclusion request.

Closed Submitted: 07 Apr 2024
Disputed amount: €10,000
Safety Index 1.1 Very low
Our verdict Player stopped responding

Yummy Wins Casino - Player having issues with non-refundable deposit.

Closed Submitted: 07 Apr 2024
Disputed amount: £757
Safety Index 5.1 Below average
Our verdict Player stopped responding

888 Casino SE - Player's withdrawal delayed and ignored.

Closed Submitted: 07 Apr 2024
Disputed amount: £130
Safety Index 8.0 High
Our verdict Other

BK8 Casino - Player's winnings are confiscated due to violation of T&Cs.

Closed Submitted: 07 Apr 2024
Disputed amount: $121
Safety Index 8.8 High
Our verdict Player stopped responding

LOOT.BET Casino - Player is struggling with bonus withdrawal.

Closed Submitted: 07 Apr 2024
Disputed amount: €240
Safety Index 3.4 Very low
Our verdict Player stopped responding

Cwinz Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 07 Apr 2024
Disputed amount: 30,720 INR
Safety Index 7.3 Above average
Our verdict Unjustified complaint

Betify Casino - Player's account blocked with accusations of forged documentation.

Closed Submitted: 07 Apr 2024
Disputed amount: €1,000
Safety Index 8.9 High
Our verdict Unjustified complaint

Justbit Casino - Player's account blocked after finishing bonus requirements.

Closed Submitted: 07 Apr 2024
Disputed amount: €2,006
Safety Index 4.9 Low
Show more complaints (+10)
Showing 12,161 - 12,170 of 21,951 complaints
1...1,216 1,217 1,218...2,196
Go to pageof 2,196 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.