LiliBet Casino JP Review

The player from Japan had leveraged a 400% bonus campaign which imposed a significant betting requirement. Despite having met the conditions and increased his balance to 250,000 yen, his withdrawal request had been denied. The reason given was that using slot machine features to fulfill wagering requirements was prohibited. We had reached out to the player for further information and extended the complaint response time by 7 days. However, due to the player's lack of response, we were unable to investigate further and had to reject the complaint.

The player from Brazil has been unable to withdraw his winnings from the casino. He claims to have followed casino T&C by avoiding the 'table games' section when playing with bonus. He is contesting the classification of the game '100bitdice', which he played, as a table game. His current balance is 719€, but he's unable to cash out. The wager in the game did not contribute to the wagering requirements of the bonus and therefore player can still continue playing their bonus. Due to that reason we have rejected the complaint.

The player from Japan submitted a withdrawal request less than two weeks prior to contacting us. Winnings have not been obtained up to this day. After gathering all the details and information provided by the casino, we closed the complaint as unjustified due to multiple breaches of the casino's terms and conditions while playing with a deposit bonus - exceeding the maximum bet amount and bonus abuse ("delayed rounds"). The casino acted correctly and in accordance with its terms and conditions, and we accept its decision. The player is not entitled to any of the disputed winnings accumulated in such a way.

The player from Paraguay is experiencing difficulties withdrawing her winnings due to unsuccessful verification. The casino stated that the player had failed verification due to not supplying the requested documents within a 30-day timeframe and as such had forfeited their winnings. In accordance with our views on fair gambling, we did not consider this a sufficient reason to confiscate the player's winnings. The casino reviewed the case and decided to re-instate the player's winnings, as they had since managed to complete the verification process. The player confirmed receipt of their payment and the case was resolved.

The player from Germany had their account blocked without explanation. The casino required additional documents for verification. After providing the required documents, the account was unblocked and the player confirmed a successful withdrawal. The complaint is resolved.

The player from Germany has been experiencing difficulties withdrawing their promotional winnings.The reason of the issue was that the player received the bonus although he was not eligible due to his country being restricted from bonus offers. Especially interesting is the fact, that the casino's staff awarded the player with the bonus in question. As this practice is in a direct contradiction with our view on fair gambling and the casino did not change their stance, we have closed it as 'unresolved'.

The player from Germany had his winnings confiscated and deposit returned. The casino claims the player's account has been flagged. The issue was successfully resolved, the player's balance was added back to his account.